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AutoNation Toyota Spokane Valley

Spokane Valley, WA

4.7
1,007 Reviews
As one of the largest Toyota dealerships in Eastern Washington, AutoNation Toyota Spokane Valley can cater to all of your automobile needs. Our showroom is located in Spokane Valley, on E Sprague Ave directly north of Dishman Hills. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Spokane Valley is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Spokane Valley looks forward to your visit!
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8600 East Sprague Avenue

Spokane Valley, WA

99212

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Showing 1,007 reviews

August 08, 2021

Very professional. Service Competed timely. Just a 5000 mile routine service, but a ;gas cap had malfunctioned and the service tech made sure it was replaced More

by joien202
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffry Cane
Aug 17, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 04, 2021

Appreciated the low pressure sale environment, the salesman discussed the pros and cons of the vehicle and purchasing vs leasing. Seemed genuine about us making the right decision for us and not neces More

by DK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Workman
Aug 22, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Spokane Valley! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 03, 2021

Just had my car serviced (fluid checks, filters changed, etc). Spokane AutoNation"s Service Departmrnt is the best ever! Awesome customer service from David Merkle, Service Advisor! Thank you, Spokane AutoN More

by Sucook0426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Merkle
Aug 22, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Spokane Valley! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2021

Incredible service from this dealer- this dealer goes above and beyond to make the buyer happy with no pressure. Bob actually drove the vehicle for delivery . Incredible More

by duffc2507
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bittenger
Aug 22, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Spokane Valley! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2021

Great experience with salesman. They have no problems showing you as many cars as possible. When we went to sign paperwork had to deal with a smart mouth finance guy. More

by truckindewey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meg Trevino
Aug 22, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Spokane Valley! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2021

Always excellent Service! Very knowledgeable and friendly.Will always bring my vehicles here for there service. Nice waiting area with good amenities. Very friendly staff. More

by M Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Keller
Aug 22, 2021 -

AutoNation Toyota Spokane Valley responded

Bailey, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Spokane Valley! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2021

Even though the fuel pump failed on my 2019 Highlander, Mike, my service rep worked with me by keeping me informed on the status of the repair for my car. While it took a while for the parts to come in, b More

by quiltingnewfs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 22, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Spokane Valley! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 02, 2021

Just once just once one time I would like to get my vehicle back as clean as you got it for service. I even had you wash it and it still came back with oil on the paint, and grease on the inside door h More

by Yachtman165
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t know the clown that did the service
Aug 22, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9359 to discuss what we can do to help.

July 30, 2021

Just purchased a Used RAV4 from AutoNation Spokane Valley and worked with Michael with great results. We are from out of town 2/1/2 miles away. Michael and I emailed for two days back and forth figuring co More

by Carolyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 22, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 22, 2021

Will not pre sell a vehicle to a non local. Even though they pre sell vehicles. Mike Mackey was the sales manager who stated this More

by John
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike mackey
Jun 23, 2021 -

AutoNation Toyota Spokane Valley responded

Hi John, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9359 to discuss what we can do to help.

Jun 23, 2021 -

John responded

At this point I am not interested in dealing with your dealership. I spoke to 2 sales people at the dealership and made sure they understood I wanted to buy the truck. I was told mike Mackey would not sell to non locals. At the end of my conversation with the second sales person I confirmed they understood what I was saying before I left a bad review and that person said yes. Mike Mackey should not be a manger. After reading internet reviews your dealership has some other issues as well. I have bought 2 brand new Toyota trucks in the last 2 years and this was going to be my 3rd. I will buy Toyota again but I will not ever deal with someone who disrespects me they way I was. The only way to make This good now is dealer trade the trd pro gray tundra that is coming to your dealership to Bellingham.

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