AutoNation Toyota Spokane Valley

As with many other people I was interested in purchasing a new Toyota Tacoma. With today’s shortage on new cars and trucks it would be a nearly impossible task. My salesperson Jimmy Hansen accepted the ch a new Toyota Tacoma. With today’s shortage on new cars and trucks it would be a nearly impossible task. My salesperson Jimmy Hansen accepted the challenge and found a truck that fit the bill perfectly! Jimmy made sure I was kept informed every step of the way, contacting me throughout the entire process. Once my new Tacoma arrived he made sure it was exactly what I wanted and helped me get a great trade in on my 2017 Corolla. Great job Jimmy! I would also like to thank Bob Bittinger for helping me place the order on my new Tacoma and Shawn Duncan making getting all the purchase paperwork including my extended warranty handled quickly and completely. I HIGHLY recommend AutoNation Toyota Spokane, Jimmy Hansen, Bob Bittinger & Shawn Duncan - these guys are TOP NOTCH! This is my family’s 5th vehicle transaction with AutoNation Toyota Spokane and I highly recommend them to all our friends and family. More

I have purchased 2 vehicles from Autonation Toyota. 1 pre owned and one new. Normaly buying cars is not a pleasant experience due to the games that are played. But autonation kept the games to a minimum and owned and one new. Normaly buying cars is not a pleasant experience due to the games that are played. But autonation kept the games to a minimum and I drove off with no buyers remorse. This will keep me coming back. Only had one service so far, very professional. More

Matt and Dave r great service men plus u need more help so not so overwhelmed so not so overwhelmed More

Discussed purchase online and phone. Went to dealership and finished the process for ordering specific vehicle. Easy, and only took approx 6 weeks to receive. Delivery day was uneventful and exact vehicle and finished the process for ordering specific vehicle. Easy, and only took approx 6 weeks to receive. Delivery day was uneventful and exact vehicle was there. Trade in values were in my favor. More

David provided great customer service ---communicated with me while I waited for 3 hours for an oil chg/tire check and emergency brake adjustment, all warranty work. The reason I did not give 5 stars is with me while I waited for 3 hours for an oil chg/tire check and emergency brake adjustment, all warranty work. The reason I did not give 5 stars is because 3 hours is just too long too wait for that work, in my opinion. This was not David's fault...... More

Not a local customer, but it felt like I was at home. Friendly, thorough, and very professional. I am very pleased with my purchased Venza. Friendly, thorough, and very professional. I am very pleased with my purchased Venza. More

We went through the Costco Program and we’re referred to Auto Nation Toyota. The transaction of trading in a much older Infinity for a 2021 Corolla was pretty seamless. Our salesman Michael Mazzarella went Auto Nation Toyota. The transaction of trading in a much older Infinity for a 2021 Corolla was pretty seamless. Our salesman Michael Mazzarella went through the whole process with us from start to finish. Our finance person - Mr. Bailey (forgot his first name) was very seamless and quick. Before we knew it - we were on our way out within a few hours. Michael our sales rep contacted us a few days later to make sure everything was okay. I had a few questions - abd he answered them all. Michael told us that his job didn’t end once we drove off the lot- which was refreshing to hear. One cool thing about going through the Costco auto program - is that they contacted us to see how things went before, during and after the sale. Costco auto program also reminded us that we get 15% off all services and parts for all we vehicles we own for as long as we are a Costco executive member. Everything went well. More

Service at this specific dealership has always been very good. I would recommend them to anybody. Jeff Cane was very informative with things that need to be done for the car. good. I would recommend them to anybody. Jeff Cane was very informative with things that need to be done for the car. More

Best dealership I've ever dealt with! Always friendly and professional! professional! More

They did a check up and did other services I asked them to look over and fix if needed. They have friendly staff. Love it there. to look over and fix if needed. They have friendly staff. Love it there. More