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AutoNation Toyota Spokane Valley

Spokane Valley, WA

4.7
1,008 Reviews
As one of the largest Toyota dealerships in Eastern Washington, AutoNation Toyota Spokane Valley can cater to all of your automobile needs. Our showroom is located in Spokane Valley, on E Sprague Ave directly north of Dishman Hills. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Spokane Valley is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Spokane Valley looks forward to your visit!
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8600 East Sprague Avenue

Spokane Valley, WA

99212

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Showing 1,008 reviews

September 13, 2021

We have always been treated with the utmost respect. Our service advisor answered all of our questions completely. More

by Slsteve47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Merkle
Sep 16, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 13, 2021

Wayne helped us make our purchase and was extremely helpful!! Glad we ran into him! More

by jfarias90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne
Sep 16, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 13, 2021

Had to take my new RAV4 Hybrid for first inspection. I didn’t have any feedback from service department so I don’t know what they did other than what they wrote in paper. They didn’t even wash it as some More

by ramonrperezv
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
IDK
Sep 16, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Spokane Valley. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (509) 850-9359 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 09, 2021

My visit and purchase at the Spokane Valley Auto Nation was a pleasant experience. The whole time I was kept apprised of what was going on and about how long everything would take. Kacey was a pleasure to More

by greenturtles71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacey
Sep 09, 2021 -

AutoNation Toyota Spokane Valley responded

We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 06, 2021

I worked with Ryan in purchasing the car. I do not live in Spokane, yet he made the whole process easy and seemed almost as excited as I was for me too get a 4Runner. I got to work with John for the financ More

by Ktevis61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan and John
Sep 09, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 06, 2021

I was very pleased with the Toyota AutoNation service center. They were on time, courteous, and very helpful in showing me a couple of features on my car. They rotated my tires in a timely fashion, and More

by Mescar48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall his name, but he was great.....
Sep 09, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 05, 2021

Payed for tires to be rotated and they didn’t Just go Payed for tires to be rotated and they didn’t Just go the run around and no refund Also they don’t give military discounts any longer More

by lwork02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lazy
Sep 08, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Spokane Valley. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (509) 850-9359 -- we hope to hear from you soon.

September 04, 2021

I had made an appointment weeks in advance. My appt time was at 9:30. I was in for an oil change only. I had to sit in waiting room for 3 hours waiting for an oil change. Completely unacceptable. Very d More

by nadrichards
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
not sure service dept
Sep 07, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (509) 850-9359. We hope to hear from you.

August 31, 2021

Dave my favorite service person met me at the door. But today I was working with Jeff. Jeff checked me in and started the work. The service took exactly how long he said it would. More

by colleen.g.anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave and Jeff
Sep 04, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 29, 2021

We were very happy with AutoNation Toyota in Spokane. My favorite part was the low prices and no pressure, friendly sales. The only downside was waiting several hours “in line” for our turn with the financ More

by Wendy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay and Corey
Sep 04, 2021 -

AutoNation Toyota Spokane Valley responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

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