AutoNation Toyota Spokane Valley

Your service was great. I was early and Matt was at lunch so Christian was my service manager. He did a excellent job taking care of me. I am handy cap and Matt was not hel I was early and Matt was at lunch so Christian was my service manager. He did a excellent job taking care of me. I am handy cap and Matt was not helpful on finding my car.Hope I get Christian on my next visit. More

my service march 11 was excellent as it is every time I come in. Matt did a great job as always. come in. Matt did a great job as always. More

I have purchased my last 2 Toyota's from this dealership. One in 2021 and again in 2022 when I decided to upgrade to a newer car. Both times the sales person listened to what I wanted and didn't try to push One in 2021 and again in 2022 when I decided to upgrade to a newer car. Both times the sales person listened to what I wanted and didn't try to push me toward something that might bring him a bigger commission. It took a couple months for my new car to come in but the sales rep was very good at keeping me updated on the status of delivery. More

Always get excellent service and the employees are always friendly and helpful and will answer all of my questions. Always I am kept informed of what work is being done and if they find something else unexpe friendly and helpful and will answer all of my questions. Always I am kept informed of what work is being done and if they find something else unexpected. Matt Keller is excellent with great customer service. More

Great experience and no pressure to purchase. Ryan was great at keeping us informed as it took 5 months to get our car delivered. Ryan was great at keeping us informed as it took 5 months to get our car delivered. More

Was a good experience other then o didn’t get the extended cab that I ordered but other then that was good extended cab that I ordered but other then that was good More

Took my Highlander in for oil change and tire rotation. It was recommended that the front and rear differentials be serviced. Since we didn't have it done as suggested the last two time oil was changed, It was recommended that the front and rear differentials be serviced. Since we didn't have it done as suggested the last two time oil was changed, I thought it a good idea to take the advice this time and have it done. Had to wait long, but the waiting area is very comfortable so didn't mind it. More

I am very happy with the way the service department personal has been turned around. David Merkel was great to work with as he kept me post thought the whole process and gave me extra advise as to futu personal has been turned around. David Merkel was great to work with as he kept me post thought the whole process and gave me extra advise as to future maintenance for my vehicle. I appreciated his customer service. More

Staff was very courteous and all went well. My only complaint would be how long it took for my oil change and inspection. Would I go back again? Yes. My only complaint would be how long it took for my oil change and inspection. Would I go back again? Yes. More

Very efficient, knowledgeable and courteous. Service was explained well and completed in a timely manner. Service was explained well and completed in a timely manner. More