AutoNation Toyota Spokane Valley

Was an awesome expirence. I would recommend them to anyone. Great team both sales and finance departments. I would recommend them to anyone. Great team both sales and finance departments. More

Early evening on 8-26-22 I negotiated a price with a person called Matt, who was pressuring me into purchasing a new 2022 Camry--finally agreeing to a $10,000 difference between new, and my trade. I ha person called Matt, who was pressuring me into purchasing a new 2022 Camry--finally agreeing to a $10,000 difference between new, and my trade. I had never driven this car, but told Matt that I would be back the next morning for a test drive. I returned at 9AM on Saturday (8-27) did the test drive, and agreed to purchase the car. When the final paper work was presented to me the $10,000 allowance was reduced to $9742, and the dealer withdrew the offer to pay for window tinting. Suddenly the original paper work (deal) disappeared (or got conveniently shredded) so it was my word against Matt, and I feel the I was pressured and deceived by him! I did purchase the car, but am still VERY upset by the lack of trust when it comes to dealer/customer relationship. I had no problem with the finance person (Mike) or the salesperson (Wayne) but I would be reluctant to do future business with the dealership because of one devious employee. I would still do business with Auto Nation Toyota in spite of my one-time bad experience. More

I bought a used car from them and it was so quick and easy. Zero hassle!! Definitely buying my next car from them! easy. Zero hassle!! Definitely buying my next car from them! More

Nice sales people with no pressure. Inventory is low but they were able to find a inbound car that fits my wishes. Everyone was professional and no crazy mark-ups. Inventory is low but they were able to find a inbound car that fits my wishes. Everyone was professional and no crazy mark-ups. More

It was easy to find, all the staff I encountered were friendly and professional and the waiting area was clean and comfortable friendly and professional and the waiting area was clean and comfortable More

Buying experience was great. Sales person was very knowledgeable even though it wasn’t a Toyota. Finance was awesome. Sales person was very knowledgeable even though it wasn’t a Toyota. Finance was awesome. More

James Brown is such a wonderful sales person to work with. He helped us with our 4Runner in 2014 and now with our new Sequoia. He answered all our questions, applied no pressure and was very patient wit with. He helped us with our 4Runner in 2014 and now with our new Sequoia. He answered all our questions, applied no pressure and was very patient with us while we decided what was best for us. More

They finally got the Tundra we wanted. Deposit was fair and price was as expected. Overall good experience given the shortage. Deposit was fair and price was as expected. Overall good experience given the shortage. More

BOUGHT A 2018 4RUNNER from Autonation Toyota and have nothing but perfect help from all there. Sales and Service would recommend to everyone. nothing but perfect help from all there. Sales and Service would recommend to everyone. More

service staff is courteous and professional. Had an oil change, and have prepaid for oil changes when I purchased the vehicle. Was charged extra for the tire rotation, whereas the toyota deale Had an oil change, and have prepaid for oil changes when I purchased the vehicle. Was charged extra for the tire rotation, whereas the toyota dealership in Coeur d'Alene doesn't charge extra for the rotation or perhaps they just deducted from my prepaid oil changes. The dealership says they 'sanitize' the vehicle. Not sure what that means. It wasn't washed and the floor mats weren't taken out and cleaned, if that is what they are referring to. More