AutoNation Toyota Spokane Valley

Great service, adviser got me in quickly they cleaned the inside of my car and had me out in less then and hour. inside of my car and had me out in less then and hour. More

Great service as always! ! Matt Keller is a gem - the only service writer I deal with and always comes through!! The guys in the shop did a great job and were very thorough! I ! Matt Keller is a gem - the only service writer I deal with and always comes through!! The guys in the shop did a great job and were very thorough! I’m a customer for life! More

Disappointing, it took nearly 30 minutes to check in and 3 hours to perform a 6 month service (while I waited). No oil change, but a recall software regrogramming, but ridiculously slow Sri. 3 hours to perform a 6 month service (while I waited). No oil change, but a recall software regrogramming, but ridiculously slow Sri. More

Always Great Service? Matt always me know whats happening with my vehicle and when it will be done. Matt always me know whats happening with my vehicle and when it will be done. More

I recently signed in for a LOF on line and it couldn't have gone any easier. My car was ready when promised and I was treated well by a very professional service advisor, Dave, through the whole process. have gone any easier. My car was ready when promised and I was treated well by a very professional service advisor, Dave, through the whole process. Quite impressed. More

David was very helpful and posesses excellent communication and customer relation skills. He was excellent to work with and I will name request him on my next service visit to AutoNation Toyota. communication and customer relation skills. He was excellent to work with and I will name request him on my next service visit to AutoNation Toyota. More

They did a nice job, it was nice dealing with them and i would go back if i was buying another car. would go back if i was buying another car. More

I've always had good luck with Toyota dealerships but I must say that Autonation of Toyota Spokane Valley has far exceeded my expectations! My 2021 Toyota Tundra 1794 is my third vehicle from them and our must say that Autonation of Toyota Spokane Valley has far exceeded my expectations! My 2021 Toyota Tundra 1794 is my third vehicle from them and our 7th Toyota overall. When I take my vehicle in to them for service it's always done correctly and quickly, never once have I felt like I was being cheated or scammed. The salesmen and whole sales team have been awesome to work with! And I've always had positive interaction with the service department. Theirs is a competitive profession and even when I've gone in there and they have probably had a tough day they still have a smile and are extremely friendly and talk to you like a human being. When I bought my first Tundra thru them my wife was so happy about the experience that 4 months later she bought a new camery from them. A couple of years later not only did they give me top dollar on my Tundra but bent over backwards to get me in my new truck. Thanks guys I do love my truck. So way I see it they are a very valuable member of the business community, keep up the great work guys! More

Mike Royce was fabulous to work with and I feel very comfortable returning for future vehicle maintenance. comfortable returning for future vehicle maintenance. More

I did not get an explanation of the service I was getting. I knew I was there for my transmission service but wasn't informed on the process after asking. While I was there I was informed of a open r getting. I knew I was there for my transmission service but wasn't informed on the process after asking. While I was there I was informed of a open recall. That was also taken care of. I recived a missed call while I was in an appointment, tried to call back with no answer. Finally about 5:30pm I went down to pick up the car I dropped off at 10:30am. I was told they tried calling and left several messages to which I never received. I asked about the information on the paper work and they just said "yeah, it's all on there". I was asking about what was on there and felt shooed away. Only reason I came to this location is because I wanted to stay with the brand. Will not be returning. More