AutoNation Toyota Spokane Valley

It was easy to find, all the staff I encountered were friendly and professional and the waiting area was clean and comfortable friendly and professional and the waiting area was clean and comfortable More

Nice sales people with no pressure. Inventory is low but they were able to find a inbound car that fits my wishes. Everyone was professional and no crazy mark-ups. Inventory is low but they were able to find a inbound car that fits my wishes. Everyone was professional and no crazy mark-ups. More

I bought a used car from them and it was so quick and easy. Zero hassle!! Definitely buying my next car from them! easy. Zero hassle!! Definitely buying my next car from them! More

Early evening on 8-26-22 I negotiated a price with a person called Matt, who was pressuring me into purchasing a new 2022 Camry--finally agreeing to a $10,000 difference between new, and my trade. I ha person called Matt, who was pressuring me into purchasing a new 2022 Camry--finally agreeing to a $10,000 difference between new, and my trade. I had never driven this car, but told Matt that I would be back the next morning for a test drive. I returned at 9AM on Saturday (8-27) did the test drive, and agreed to purchase the car. When the final paper work was presented to me the $10,000 allowance was reduced to $9742, and the dealer withdrew the offer to pay for window tinting. Suddenly the original paper work (deal) disappeared (or got conveniently shredded) so it was my word against Matt, and I feel the I was pressured and deceived by him! I did purchase the car, but am still VERY upset by the lack of trust when it comes to dealer/customer relationship. I had no problem with the finance person (Mike) or the salesperson (Wayne) but I would be reluctant to do future business with the dealership because of one devious employee. I would still do business with Auto Nation Toyota in spite of my one-time bad experience. More

service staff is courteous and professional. Had an oil change, and have prepaid for oil changes when I purchased the vehicle. Was charged extra for the tire rotation, whereas the toyota deale Had an oil change, and have prepaid for oil changes when I purchased the vehicle. Was charged extra for the tire rotation, whereas the toyota dealership in Coeur d'Alene doesn't charge extra for the rotation or perhaps they just deducted from my prepaid oil changes. The dealership says they 'sanitize' the vehicle. Not sure what that means. It wasn't washed and the floor mats weren't taken out and cleaned, if that is what they are referring to. More

BOUGHT A 2018 4RUNNER from Autonation Toyota and have nothing but perfect help from all there. Sales and Service would recommend to everyone. nothing but perfect help from all there. Sales and Service would recommend to everyone. More

They finally got the Tundra we wanted. Deposit was fair and price was as expected. Overall good experience given the shortage. Deposit was fair and price was as expected. Overall good experience given the shortage. More

The sales teal, Serge and Mazz tell avoid providing truthful answers and do not follow their word. It felt as though I had to force them to sell me the truck. The only person who didn’t act as though truthful answers and do not follow their word. It felt as though I had to force them to sell me the truck. The only person who didn’t act as though it was an inconvenience to sell me my truck was the finance guy. We will not be returning. More

service dept did good job, they are fast, didn't wait that much. The only thing is that the electronic appt system by phone number was not working and I had to call. I called a lot!!! 3-4 days that even that much. The only thing is that the electronic appt system by phone number was not working and I had to call. I called a lot!!! 3-4 days that eventually someone pick up phone, other than that, all good. More

Jamie in the service section was extremely helpful, and knowledgeable. She will be the reason my wife and I will continue to be customers at Auto Nation Toyota Spokane Valley. knowledgeable. She will be the reason my wife and I will continue to be customers at Auto Nation Toyota Spokane Valley. More