AutoNation Toyota Spokane Valley

Service staff greets you with “ How are you and how can we help you today”, very friendly team, very accommodating and provides the customer with updates, facility is kept very clean. Would recommend us we help you today”, very friendly team, very accommodating and provides the customer with updates, facility is kept very clean. Would recommend using this location for all service needs. Thank you More

I was well taken care of. Love my car. Sent off in an excellent used car with a full tank of gas. Love my car. Sent off in an excellent used car with a full tank of gas. More

Autonation Toyota Spokane was awesome! They helped us find our RAV4. What a great team they have! They helped us find our RAV4. What a great team they have! More

When I made the appointment, I clearly indicated I wanted Toyota's recommended 40,000 mile maintenance plus replacing all 3 windshield wipers. After just a simple walkaround of the car, the service speciali Toyota's recommended 40,000 mile maintenance plus replacing all 3 windshield wipers. After just a simple walkaround of the car, the service specialist said I needed differential fluid changed, brake system flushed and fluid replaced, that my tires were at 2/32 and needed replacement, rear wiper needed replacement. Well first of all, I knew my tires were getting to where they needed replacement soon, but ALL were at 3/32+. Then I said I ONLY wanted recommended 40,000 maintenance, nothing more nothing less. He sort of argued saying he didn't know if or what I had done at 30,000 miles. I told him that I had all maintenance performed at that same place so they should have those records. Then he said 'so you only want an oil change'? I said the recommended Toyota maintenance also had rotate tires and yes, I wanted that as I had already scheduled. Then he said 'so you don't want wiper replaced'? I again told him I had already requested all 3 wipers to be replaced. When service was done, he was apologetic which is the only reason I am giving 2 stars vs the 1 star that is probably deserved. It just bugs me when service centers try to upsell you on things, even before performing an inspection on the vehicle (other than a simple walkaround). More

I problem with non closure of my Highlander door was promptly fixed without charge very pleased promptly fixed without charge very pleased More

Salesman was professional and knowledgeable. I appreciated the call when my car arrived and effort to get me taken care of despite how busy the dealership was when I arrived to pick up my car! I appreciated the call when my car arrived and effort to get me taken care of despite how busy the dealership was when I arrived to pick up my car! More

Faster realizable service . Fell like want to comback again service team exterm good service I ever never experienced compare other dealer Fell like want to comback again service team exterm good service I ever never experienced compare other dealer More

This dealership kept their promises and was very upfront about everything and Sergey my salesman was top notch! about everything and Sergey my salesman was top notch! More

Quick. EASY. Pro-Active. Friendly. Kacey was a huge help. Glad we went with them compared to the other dealerships! EASY. Pro-Active. Friendly. Kacey was a huge help. Glad we went with them compared to the other dealerships! More

Good but had to wait over two hours for oil change. That is too long when you have a shedualed appointment. That is too long when you have a shedualed appointment. More