AutoNation Toyota Spokane Valley

To be fair, we’ve only been able to car shop in the weekends, but we experienced several dealers ranging from kind but distracted to completely disinterested—that is, until we went to AutoNation Toyota weekends, but we experienced several dealers ranging from kind but distracted to completely disinterested—that is, until we went to AutoNation Toyota and met Serge. We walked in on Friday night an hour to close, and Serge took the time to go through every option that met our criteria and explain features, supply, cost, everything. Then he went out of his way to take us to two other AutoNation dealerships to look at cars and test drive one even though it meant staying late. We found one we loved and agreed to meet back first thing Saturday morning to proceed with the sale. Serge arrived at work ten minutes before we even expected him—with a smile on his face, eager to help. He walked us through the entire process and made sure we were completely satisfied with our purchase. We also worked some with one of the managers, Matthew I believe, and the finance director, Jason. Both were polite, funny, and adept at explaining everything and patient with our questions. I’m super thankful that we had the opportunity to work with Serge, who was not only knowledgeable and patient but also quite hilarious. We love our new car. Thank you, AutoNation Toyota! More

I had a seamless easy experience. With Corbin Culbert. He was so kind and explained everything very well. 10/10 recommend him! With Corbin Culbert. He was so kind and explained everything very well. 10/10 recommend him! More

I purchased my new 4Runner from this location and Jen Sweeney took the time with me to ensure I felt confident in my purchase. I appreciated the patience and kindness she showed. I am very happy with my Sweeney took the time with me to ensure I felt confident in my purchase. I appreciated the patience and kindness she showed. I am very happy with my new car! More

Had a headlight out in my truck, the service advisor Dave got my truck fixed and back on the road super quick… great place for service.. Definitely recommend.. Thank you … got my truck fixed and back on the road super quick… great place for service.. Definitely recommend.. Thank you … More

My only gripe is that the service department might want to offer to replace the tire pressure sensors when putting new tires on a vehicle that uses the sensors. to offer to replace the tire pressure sensors when putting new tires on a vehicle that uses the sensors. More

Always such great friendly service from the service department. They always work hard to get my Tacoma in and out of service as quickly as possible. department. They always work hard to get my Tacoma in and out of service as quickly as possible. More

I took my Highlander here for an oil change since I had a coupon and decided to get my winter tire change over done as well. Mistake#1. I didn’t realize that they charge for a$20 “rotation fee” for the swap coupon and decided to get my winter tire change over done as well. Mistake#1. I didn’t realize that they charge for a$20 “rotation fee” for the swap out and $79 for reprogramming the tire sensors. Costco and Lea Schwab do this for free. Keep in mind that my tires are on winter rims already. Mistake #2. I waited for my vehicle. Was told an hour and a half which I thought was a long time for just those 2 things and the fact that I had an appointment. I needed to get it done so I waited. 2-1/2 hours later they were finally done. My total bill was over $150. So I learned my lesson. Only go here if it can’t be done any where else. More

They are always very pleasant and professional. I would recommend them to anyone I know I would recommend them to anyone I know More

only wished i was advised in person on tire condition. Received an email several days later Received an email several days later More

Auto Nation Toyota got me in for repair quickly, and found problem that 2 other mechanic dealers did not! They are the Pro's of the best mechanic's. found problem that 2 other mechanic dealers did not! They are the Pro's of the best mechanic's. More