AutoNation Toyota Spokane Valley

Really friendly people and we enjoyed our experience. However there process on buying a newer car is a lengthy process and took way too long. However there process on buying a newer car is a lengthy process and took way too long. More

Loved working with Vadim, he was open and transparent. I felt comfortable in talking with him throughout the process. I felt comfortable in talking with him throughout the process. More

I took my Lexus in for a 100k check. The service rep was exceptional. He was very nice, personable, and knowledgeable. He is the reason I gave the Toyota Spokane Valley any stars. The se The service rep was exceptional. He was very nice, personable, and knowledgeable. He is the reason I gave the Toyota Spokane Valley any stars. The service itself was subpar. According to their paperwork, they put on my tires all at a pressure of 35. My tires are supposed to be 35 front and 38 back. What actually happened was 2 tires, one in front and one in back, were 35, the other one in front was 38 and the other one in back was 19. I also found it strange that they reported my car was in perfect condition at its 100k check up. It could be, but based on what I saw with the tires, I fear they didn’t actually check all the things they were supposed to. More

Friendly and prompt service. However, when I received my car back it had scrapes and mud on the inside where someone drug their muddy shoes across the car. I obviously can clea However, when I received my car back it had scrapes and mud on the inside where someone drug their muddy shoes across the car. I obviously can clean the mud but they permanently scratched the plastic on the entry of my car. :-( I have pictures I can share if needed. More

David Merkle has been "our" guy since the first time we brought our Highlander in to be serviced. He always explains what is going to be done and always has the service done in a timely manner. Very nice brought our Highlander in to be serviced. He always explains what is going to be done and always has the service done in a timely manner. Very nice waiting room and just a great customer service experience overall. More

Great support from Vadim. We had a great lease experience. Would definitely recommend to family and friends We had a great lease experience. Would definitely recommend to family and friends More

I appreciate the empathy and the extent AutoNation will travel to make a fristime buyer fill inclusive. travel to make a fristime buyer fill inclusive. More

Great experience very friendly people here would recommend it to anyone straight to the point recommend it to anyone straight to the point More

First service on our Rav4. The associates here are always friendly and efficient - good coffee too. The associates here are always friendly and efficient - good coffee too. More

I brought my Rav4 in for maintenance service on March 30, 2023, and I had an excellent experience from start to finish. Mike Royce took the time to answer all of my questions about the services to be done on 2023, and I had an excellent experience from start to finish. Mike Royce took the time to answer all of my questions about the services to be done on my vehicle and arranged a convenient, after hours pick-up plan since I couldn't return before the service department closed. The work was completed before the estimated time, and Mike reviewed everything with me over the phone. I have always received excellent service at AutoNation Toyota, and this time was no different! More