AutoNation Toyota Spokane Valley

What a disappointment. I called 3 times to get an update on the status of my truck and finally had to go by in person in order to get any answers. To cap off the whole ex I called 3 times to get an update on the status of my truck and finally had to go by in person in order to get any answers. To cap off the whole experience that did not even fix the issue! The trailer left brake light is still on regardless of the truck running or not. They then gave me a estimate for over $1,100. I called Parker Toyota and made an appointment and they resolved the issue for a little over HALF of the price of the AutoNation estimate! Don't waste your time at this dealership. More

Auto Nation Spokane Wa. Does an excellent job when it comes to Repairs &Maintenance of My Rave 4. Dave explains the items that need replaced and the ones that wil need repla Does an excellent job when it comes to Repairs &Maintenance of My Rave 4. Dave explains the items that need replaced and the ones that wil need replaced. They set me up on a Dealership Schedule. They are Honest & work is done in a reasonable amount of time. More

Chief Kris Williams is super amazing! Truly the best car salesman ever. Quick, easy, and fully capable to make the best deal. Thanks Chief! Go see Chief! Truly the best car salesman ever. Quick, easy, and fully capable to make the best deal. Thanks Chief! Go see Chief! More

Chief Kris Williams is the best salesman! Super quick and easy car buying. Best Go see Chief!! Super quick and easy car buying. Best Go see Chief!! More

Sales and finance crew were amazing! !! Love my new Rav4 TRD. James Brown wend above and beyond. Thank you! !! Love my new Rav4 TRD. James Brown wend above and beyond. Thank you! More

I had an amazing experience from the moment we walked in till the moment we left. Sawyer and Jonathan was great and helped with finding payment etc that fit my budget. I’ve gone to different dealerships and till the moment we left. Sawyer and Jonathan was great and helped with finding payment etc that fit my budget. I’ve gone to different dealerships and this is by far this is the best place I’ve ever experienced. I’ll defiantly come back. I can’t thank them enough for helping me drive away in my dream vehicle! More

My wife and I had a great experience here they know how to get you in the right car for the right price. Mazz is a fantastic sales man I would definitely recommend him to anyone. Knows his cars and how to to get you in the right car for the right price. Mazz is a fantastic sales man I would definitely recommend him to anyone. Knows his cars and how to make sure you got what you want. More

Garrett Peterson was our salesman and he was fantastic. We hope to be able to visit him and the dealer again soon. We hope to be able to visit him and the dealer again soon. More

Took my new Sienna in for ToyotaCare 10k mi. new car service. Several people were milling around in the service entrance area waiting for help. No name signs at service advisor workstations, so new car service. Several people were milling around in the service entrance area waiting for help. No name signs at service advisor workstations, so I didn't know which one was my assigned person Jeffrey. After about 5 minutes, I just interrupted an advisor and asked for Jeffrey; found out he wasn't in that day, and to just wait for help. Jamie Burns helped me after the queue cleared. Intake processing was fine. In about 25 minutes, I received an email with a completed Multipoint Inspection form; then about 17 minutes after the 1st email, I received exactly the same email again. Strangely, they didn't give me a paper copy of the form when the car was delivered. Car was in good condition, except driver's floor mat was dirty. Later that day, I got a weird text message saying more work was needed, but with no details, and with a link to a photo of my car up on a rack with the tires & wheels off (probably during the tire rotation). I left a voicemail message with Jamie about what extra service was needed, but did not hear back. I finally called the service department 4 days later, and the guy I reached just laughed it off, said no service was needed, and that it was an automated call-center system that had sent the photo. It was not reassuring. I'll go to another dealer next time. More