AutoNation Toyota Spokane Valley

Chief Kris Williams, was kind and very knowledgeable. He made buying a vehicle a pleasant experience. He went through everything which was very nice. You don’t get that service any where. Go See Chief! He made buying a vehicle a pleasant experience. He went through everything which was very nice. You don’t get that service any where. Go See Chief! More

I went in to get a new battery for my 2019 Rav4 hybrid. The only reason I went in was because I wanted to get the life time battery. I keep my cars for 15 years or more. The service rep said he would have The only reason I went in was because I wanted to get the life time battery. I keep my cars for 15 years or more. The service rep said he would have to check to see if they had any in stock. They said they had 4 so I said go ahead. When I checked out I was told they don't make a lifetime battery for that model and the battery they installed only comes with a 7 year warranty. Needless to say I am not a happy camper. If they had told me they didn't have a lifetime battery I would have bought a cheaper battery and installed it my self. It feels like a bait and switch deal to me. I should have had them switch me back but I had a meeting I needed to get to and couldn't take the time. More

I was looking for a very economical vehicle in terms of miles per gallon; I thought Toyota Prius could be one of the most efficient car when it comes to MPG. I then decided that I needed to buy it. I went miles per gallon; I thought Toyota Prius could be one of the most efficient car when it comes to MPG. I then decided that I needed to buy it. I went to Auto nation which is close to my place. I first sent an email that discloses my interest to buy a Prius and then I got an email response which shows the availability of the vehicle. After I received the email, I talked to the Sales Associate via phone for in person appointment. During my in person meeting with the associate, I addressed my main goal about the rig which is efficient MPG. I was explained that the vehicle is one of the best in terms of mpg. I was told it gives 49 in a city and 50 on the highway. And, I thought that was quite impressive. Then I had to make a reservation for the car. After about a couple of weeks, I did receive the car. I then started driving it but I realized that the vehicle does not provide what I was told in terms of MPG. What I usually get is low 30s or mid 30s; not even close to 40. I am very disappointed. I am still confused why I was not told about the truth. More

I came to get tires rotated and initially my brakes replaced. Turns out I didn’t need my brakes replaced after all and I appreciate the honesty in telling me that so I didn’t spend unnecessary money at replaced. Turns out I didn’t need my brakes replaced after all and I appreciate the honesty in telling me that so I didn’t spend unnecessary money at this point. More

I've always received excellent care at AutoNation Toyota Spokane Valley. I've bought cars there and have had them serviced for over 25 years. Spokane Valley. I've bought cars there and have had them serviced for over 25 years. More

I was able to get an appointment within days. Very nice. I was able to get a ride to and from work. Very nice. I bought a Subaru from Toyota and some of the items I wanted addressed, I was infor Very nice. I was able to get a ride to and from work. Very nice. I bought a Subaru from Toyota and some of the items I wanted addressed, I was informed that I had to take it to Subaru. They would not help in making an appointment or pricing out what needed. I found this odd as they are all Auto Nation dealers. So not everything was addressed and I have to make another trip. More

I had gone to a few dealers looking for a car, and came away with bad feelings every time. But Sawyer at Autonation was so great, so real and down to earth, not to mention helpful. We came away feeling lik away with bad feelings every time. But Sawyer at Autonation was so great, so real and down to earth, not to mention helpful. We came away feeling like we got a good deal. We will definitely go back for all our Toyota needs. More

Sales rep did a great job. Showed me a car that had just arrived. It was the vehicle I originally wanted. Showed me a car that had just arrived. It was the vehicle I originally wanted. More

Handled my purchase smoothly and efficiently. I am a return customer and with the service I received both from the salesman and the Financial Manager made the car buying experience very pleasant. I am a return customer and with the service I received both from the salesman and the Financial Manager made the car buying experience very pleasant. More

Chief Kris Williams was very friendly and a great car salesperson. We wouldn’t have had a great deal without Chief! This salesman knows how to sell cars, but more importantly take care of us the customer salesperson. We wouldn’t have had a great deal without Chief! This salesman knows how to sell cars, but more importantly take care of us the customer. Chief went over and beyond to ensure we had the best suv, under budget, and at the right price! As bonus, Chief is a retired military veteran who is emphatic, and extremely detailed oriented. Thank you Chief for being an amazing human being, transparent, and honest. Go See Chief! More