Back

AutoNation Toyota Spokane Valley

Spokane Valley, WA

4.7
1,002 Reviews
As one of the largest Toyota dealerships in Eastern Washington, AutoNation Toyota Spokane Valley can cater to all of your automobile needs. Our showroom is located in Spokane Valley, on E Sprague Ave directly north of Dishman Hills. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Spokane Valley is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Spokane Valley looks forward to your visit!
Contact Dealership

8600 East Sprague Avenue

Spokane Valley, WA

99212

Directions

By Type

Showing 1,002 reviews

September 15, 2011

This is the second vehicle that my wife and I have purchased from Mike Workman. He is a true professional in every sense of the word. He helped us through the buying process with patience and skill. H More

by tmpittman48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Workman
Sep 16, 2011 -

AutoNation Toyota Spokane Valley responded

Thank you for the kind words, I really enjoyed working with you and your Wife. In the future if there is anything I can help you with, like new tires, tinted window etc. Please feel free to contact me. I want to be your go to guy for all you autotive needs. Sincerely, Mike Workman Appleway Toyota 509-924-1444

August 18, 2011

Poor attention to detail in the paperwork. Mileage was 10 time more than was stated. They failed to get a few signatures from my wife and threatened to repossess the car. More

by buyer1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
jim s.
Sep 15, 2011 -

AutoNation Toyota Spokane Valley responded

This is in response to the customer review by Buyer1943. We would like to address his concerns with Appleway and attempt to resolve them to his satisfaction. Unfortunately, after repeatedly trying to contact him by phone and email as he had requested we do, we have had absolutely no contact back from this customer via phone, email or any other form of communication. We have been given no opportunity by this customer to settle any concerns he may have encountered during his sales experience with us. Here at Appleway we strive to exceed our customer’s expectations and our staff is trained to do everything possible to ensure that our customer’s have an “Excellent” experience. At Appleway Toyota, customer service is standard equipment. If we had been given the opportunity to work out the customer’s concerns, we are 100% confident that we could have found a resolution that was to the customer’s satisfaction. Sincerely, Appleway Toyota Management

...
101