AutoNation Toyota South Austin - Service Center

Repairs/Service Had service for my compact car completed at this location. Service was quick. Ashley went above and beyond to help me out on repairs for my vehicle. Had service for my compact car completed at this location. Service was quick. Ashley went above and beyond to help me out on repairs for my vehicle. More

Above and Beyond Service On a huge, expensive repair needed two months after another dealership sold me my used car, these folks saved me money and time at every turn, helpin On a huge, expensive repair needed two months after another dealership sold me my used car, these folks saved me money and time at every turn, helping me solve what would have been an insurmountable repair, financially speaking. And though I didn't buy the car from them, they comped the oil change I also needed! They were friendly, knowledgeable and acted as my advocate through a tough process. More

Quick and Honest Experience Needed a minor repair, the first repair ever on my 2009 Toyota Prius. Had a bad tire sensor replaced. Got there early, and was home within 2 hrs. We a Needed a minor repair, the first repair ever on my 2009 Toyota Prius. Had a bad tire sensor replaced. Got there early, and was home within 2 hrs. We always come here for service. More

Poor Service Dept I brought my land cruiser to the service department for the 120k service that was a $1500 job. It was a simple service job that involved mostly fluid I brought my land cruiser to the service department for the 120k service that was a $1500 job. It was a simple service job that involved mostly fluid swaps and a spark plug change. I was promised to have it done in 1 day. When I went to pick it up, they were unable to complete the job. I gave them the chance to make it right and brought it back and was out my vehicle for another full day. Upon my return the second day, I had to wait for a full hour because they couldn't even find my keys or paperwork. Come to find out, the truck was parked all day and nobody touched it, despite me making an appointment and being assured it would be done. In addition, the service advisor ignored all my calls/messages during the day and hung up on my the one time he actually answered the phone. Since I already paid for the work in full, I was forced to bring the vehicle back a 3rd time where they gave me a free detail for the trouble. They were able to complete the work and all seemed well until I picked it up and saw their detailer tore my weather stripping. After a lengthy conversation with Keith, the service manager, i was promised they'd replace the part for free and he'd call me to schedule the install. That was 3 months ago and I've yet to hear anything. I've since moved all my business to Charles Maund toyota. Charles Maund has very friendly, and more importantly, competent service people. More

Bought Previa van from this dealer in '93. Drove it until 11 April 2011, at which time I finally had to give it up for dead with about 390,000 total miles. Service Reps have been outstanding, especial until 11 April 2011, at which time I finally had to give it up for dead with about 390,000 total miles. Service Reps have been outstanding, especially Steve Farber. Steve's work was a big reason we shopped primarily Toyota. The sales experience was managed by Walter Rozier with lots of information and very low/no pressure. Walter's suggestions, knowledge and willingness to resist closing the sale quickly led to a far better decision in terms of important features. One day prior to delivery, Walter agreed to upgrade to another non-stocked RAV4, which delayed closing an additional week. GREAT JOB!!! And my wife and I remain convinced that this particular vehicle/configuration and dealer were the best possible value choice. More

After purchasing a new Highlander the cargo mats had velcro tabs w/ sticky glue that would not dry. That was March18, 2004. It is now Oct 6, 2004 and the problem is still not resolved, even after waitin velcro tabs w/ sticky glue that would not dry. That was March18, 2004. It is now Oct 6, 2004 and the problem is still not resolved, even after waiting more than 3 hours at the dealership while getting my 5000 mi oil change on Aug 25th.<br>The service dept. stinks, the sales dept is great.<br>Kevin Bishop is the best sales person!<br>I asked to speak to the manager of the dealership and I kept being connected to the P.R. dept. I had already talked to them earlier.<br>I should have asked for the Japaness head honcho. Betty L Brendalen<br>361-287-3391 More