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AutoNation Toyota South Austin - Service Center

Austin, TX

4.3
906 Reviews

906 Reviews of AutoNation Toyota South Austin - Service Center

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September 12, 2023

Everything was explained to me in detail. The service was on point, efficient and very professional. More

by sanchezib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Do
Sep 17, 2023 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 11, 2023

Tony was a very helpful service advisor. Friendly and efficient. I didn't feel any extra pressure to get repairs done that were suggested by the tech, but that I had to defer to another time More

by sguengerich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Do
Sep 15, 2023 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

September 11, 2023

I can always depend on AutoNation Toyota South Austin for there quick and awesome service especially the customer service they make sure your comfortable and they right away keep you updated on your vehicle More

by John.macias27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
Sep 15, 2023 -

AutoNation Toyota South Austin responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 11, 2023

Second visit at the dealership, service performed on time and what was invoiced was performed, so far so good, 2 stars due to the cleanliness of the vehicle, I have white door panels and dashboard accents, a More

by Carlos Monge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Epi
Sep 15, 2023 -

AutoNation Toyota South Austin responded

Hi Carlos, we are deeply disappointed by your experience at AutoNation Toyota South Austin. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.

September 11, 2023

I've always trusted AutoNation, but my last experience shattered that trust. I had an "appointment" for 0830 to for a "road trip" check and repair a flat tire. I waited assuming that it wouldn't be any More

by laurie.wolfschlag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember his name
Sep 15, 2023 -

AutoNation Toyota South Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.

September 11, 2023

Very professional, experienced, knowledgeable and courteous customer service. I use only Auto Nation for my Toyota 4Runner vehicle because of reliable service. More

by skdhamija
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sabatino
Sep 15, 2023 -

AutoNation Toyota South Austin responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 10, 2023

Amanda never called to let me know that my car was finished. I called and they said yes it looks like it is but let me transfer you to her. No answer, left message and no return call. I ended up just More

by luv2crop13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda
September 09, 2023

simple oil/fluid change-- 4 hrs later, asking what's the deal (no one kept me updated) told me they accidentally drained all the transmission fluid onto the floor. Needed to refill and test. They did give More

by michaelkkerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Alvarez
Sep 14, 2023 -

AutoNation Toyota South Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (512) 518-6900 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 08, 2023

This was my first experience with Auto Nation Toyota, and I will definitely go back. I purchased my vehicle in a different town and recently moved to Austin, and I was very pleased with the friendliness and More

by Keyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gomez
Sep 13, 2023 -

AutoNation Toyota South Austin responded

Hi Keyman, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 05, 2023

Like the 3 check up services for 235 dollars. That was a wonder idea. Tony Sabatino was great service manager. Car ran excellent for two trips of 2700 and 800 miles. More

by bwcarp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sabatino
Sep 08, 2023 -

AutoNation Toyota South Austin responded

Hello, your wonderful feedback and rating mean a lot to us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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