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AutoNation Toyota South Austin - Service Center

Austin, TX

4.3
906 Reviews

906 Reviews of AutoNation Toyota South Austin - Service Center

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August 11, 2021

Good communication and friendly interactions. Quick to respond and helpful. We went out of town the day after I had brought in my car and we left with confidence that all would be taken care of while we More

by Jun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Schmidt
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 11, 2021

Great service! Please provide coupon and discount for maintenance service for next time. Provide complimentary shuttle service for a long wait time. Faster service for tire rotation More

by Chanelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 11, 2021

Been working with Jared Jones the service advisor for years and he is definitely a top ambassador for AutoNation Toyota vehicle service. My wife and I are taking care of my 79 year old father-in-law from More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 06, 2021

Two other mechanics looked at my car before I had it towed to AutoNation. They diagnosed and repaired my car and said if their diagnosis was incorrect and it didn't fix the problem, I wouldn't be charg More

by dls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Gomez
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 06, 2021

They almost 3 hours for an oil change and tire rotation when they said would be around 1 hour and 15 minutes, and didn't reset the service alert in the car, so I'm getting the service soon alert More

by Fernando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DOn't remember
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 06, 2021

I used to drive Honda's and because I didn't like their service department I bought a Toyota I'm pleased with the the service I get and the dependability of the vehicle. More

by ritagier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 05, 2021

Did not appreciate the attitude of the service advisor. Art Gomez. Due to pandemic they were not as cautious as they should have been all around. More

by MRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Art Gomez
Aug 20, 2021 -

AutoNation Toyota South Austin responded

We take your feedback very seriously and thank you for bringing this to our attention, Mrs. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

August 05, 2021

I have taken my RAV4 to AutoNation for service. Staff member that assisted me yesterday was Epi Rodriguez, he was friendly and had my car ready quickly. More

by mchightower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Epifanio Rodriguez
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 02, 2021

Great place to buy, and service your cars. Staff is friendly, knowledgeable, and honest. Two thumbs up! More

by dsob3342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! If you have any further questions, please give us a call. We're always happy to help!

August 02, 2021

Great service they always take care of my vehicle and the even washed it for me. Thank you for great service see you next time. More

by jamesmeaux744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t Remember
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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