AutoNation Toyota South Austin - Service Center
Austin, TX
906 Reviews of AutoNation Toyota South Austin - Service Center
Jared Jones is the best service advisor. They always have my truck ready promptly. Always services my truck to keep it in great shape. I never have to go back to get something fixed again, done right have my truck ready promptly. Always services my truck to keep it in great shape. I never have to go back to get something fixed again, done right the first time! I been going to the dealership for 11 plus years! More
I find that Jared Jones is an honest person and a very knowledgeable service rep. The work was done quickly and correctly. Comfortable waiting area. knowledgeable service rep. The work was done quickly and correctly. Comfortable waiting area. More
Easy to schedule service. Quick drop off and turn around on the service even though it looked like lots of customers were there. Thanks for the help. on the service even though it looked like lots of customers were there. Thanks for the help. More
Just received my oil change and service of my 2012 Toyota Highlander that I bought there originally. As always my customer service was excellent by my representative. Darn it ,I can’t think of his name it wa Highlander that I bought there originally. As always my customer service was excellent by my representative. Darn it ,I can’t think of his name it was Greg away from many years until he was promoted I did excellent service as well. Also I had work done at the body shop and was extremely pleased with how representative Arthur was keeping informed and the quality of work was outstanding More
Just had an oil change. Everyone was nice. Epi remarked that I was running a little late-- I was less than 5 minutes late. Last time I was 30 to 45 minutes early, and it was about a three hour wait then. that I was running a little late-- I was less than 5 minutes late. Last time I was 30 to 45 minutes early, and it was about a three hour wait then. This time was also a very long wait for just an oil change. Do not know if you were short-handed or what, but this was the 2nd time that has happened. More
naI'm trying to submit this survey and I can't because I na I'm trying to submit this survey and I can't because I have to type x amount of words. I don't like it. I liked the service but we should get the na I'm trying to submit this survey and I can't because I have to type x amount of words. I don't like it. I liked the service but we should get the choice of entering n/a if we have nothin to say. More
My appointment for 9:45, arrived at 9:30, to have an oil & filter change & rotate the tires. I sat in your lobby for 2 1/2 hours waiting.......... & filter change & rotate the tires. I sat in your lobby for 2 1/2 hours waiting.......... More
Service after the sale is VERY important to me. My service advisors have always been very helpful. I initially worked with Kimberly Dickens( now gone) and since her leaving Greg Coy. Both Service Ad service advisors have always been very helpful. I initially worked with Kimberly Dickens( now gone) and since her leaving Greg Coy. Both Service Advisors knew their job and Toyota products. When my vehicle has been in for service it has always had the issue fixed and it never gone back to the dealer unresolved. My Truck now has 99k+ miles and will be around HOPEFULLY many more miles. More
As usual, excellent, courteous and professional service.. Service advisor Erik Gustafson was in particular attentive, informative and all-around a great credit to Toyota Nation Service advisor Erik Gustafson was in particular attentive, informative and all-around a great credit to Toyota Nation More
The services have been improved since changing the name from Champion to Autonation. It could be the management and/or the agents and the techs. I got my car to do State Inspection, the cost is fare, no ad from Champion to Autonation. It could be the management and/or the agents and the techs. I got my car to do State Inspection, the cost is fare, no additions, the car got a car wash too. That’s a bonus. More