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AutoNation Toyota South Austin - Service Center

Austin, TX

4.3
906 Reviews

906 Reviews of AutoNation Toyota South Austin - Service Center

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September 04, 2021

My service manager was very helpful. I use him each time I go to the dealership. I feel like a comprehensive look at my car. One problem with the dealership is the time to it takes to get your car service More

by cegattuso
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jared
Sep 07, 2021 -

AutoNation Toyota South Austin responded

Thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2021

I love Austin Nation Toyota! The staff is always efficient and courteous with their customers at the South IH35 location.. Best dealership in Austin, Texas. More

by me.hashemian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac
Sep 07, 2021 -

AutoNation Toyota South Austin responded

Hi Mehashemian, thank you so much for your positive comments about AutoNation Toyota South Austin! Drive safe, and we'll see you on the road.

September 03, 2021

I went for the second time about a recall on my vehicle and both times I sat for like 3-4 hours just for them to tell me they don’t have the right part and I’ll have to come back after they order it. More

by Nrae
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brandon
Sep 07, 2021 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (512) 518-6900 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 03, 2021

Greg Coy and his team made this a Quick and easy process. From dropping off to communication about repairs needed and cost. Everything was done in a timely manner and getting my wife back on the road. Than More

by Danielwilliams247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Coy
Sep 07, 2021 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2021

Excellent service. The serviceman reviewed the service I requested and the cost of service I requested. He then made an additional service recommendation for and the car. Once approved the car was serviced More

by petemoreno2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Gomez
Sep 07, 2021 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 31, 2021

As a woman I have depended on my husband to take care of our car. My husband has been ill and I have had to do these type of things. We thank our tech advisor Isaac Alvarez For the wonderful service. A More

by “B”
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Alvarez
Sep 03, 2021 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 31, 2021

Greg Coy is a great leader of the service team. We know our vehicles are in good hands with the highest level of service. Highly recommend this Toyota service center. More

by mswanso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Coy
Sep 03, 2021 -

AutoNation Toyota South Austin responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Sep 03, 2021 -

mswanso responded

I completely trust Greg Coy with all of our vehicle needs. We would never go anywhere else.

August 30, 2021

The serviceman tried to sell me $700 more recommended The serviceman tried to sell me $700 more recommended repairs on a two year old car. I agreed to wheel alignment and declined the rest. I left my car More

by mgarrion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 03, 2021 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (512) 518-6900 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

August 30, 2021

Jason Jonesi is and excellent employee. With all professional expertise was able to assist me with my auto needs. Everything and more of things I was not aware of. His kindness and care - excellent. More

by elmabriscoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jones
Aug 30, 2021 -

elmabriscoe responded

Jason Jones is an excellent employee and should be acknowledged and recognized for his great service. Most of all his car and concerns - and as a client/ customer it means alot. Sincerely,

August 29, 2021

Extremely helpful did not have an appointment but still took care of me was very grateful thx More

by mikebatawala01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 03, 2021 -

AutoNation Toyota South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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