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AutoNation Toyota South Austin - Service Center

Austin, TX

4.3
906 Reviews

906 Reviews of AutoNation Toyota South Austin - Service Center

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January 25, 2022

My Prius was in for its 125,000 miles service! The longest I’ve ever had a car by a long shot and my dealership has changed names but has never changed the excellent service. Thank you. More

by PM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie
Jan 28, 2022 -

AutoNation Toyota South Austin responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Toyota South Austin

January 24, 2022

Auto Nation provided Fast, efficient, and courteous service. They went the extra mile and even washed the car. More

by spiritwest1938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Api
Jan 27, 2022 -

AutoNation Toyota South Austin responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

January 22, 2022

Always up front with pricing, exact issue with vehicle and what needs to be done to fix the problem. Always great with time More

by djcoy601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Coy
Jan 25, 2022 -

AutoNation Toyota South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2022

Very complicated service call involving outside insurance company, outside body shop that did inferior work. The service advisor at this business went above and beyond what would be expected to get my vehicl More

by Lisa Powell-Gould
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony S.
Jan 25, 2022 -

AutoNation Toyota South Austin responded

Hi Lisa, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

January 21, 2022

Very good experience! I arrived early, and since it was most likely lunch hour, I had a slight wait, so no problem. After that, the work was done as required. Tony was the Service Advisor. He had a gr More

by bhorst1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Sabatino (Service Advisor)
Jan 25, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 07, 2021

Did not have the complete part for my key fob after I made an appointment a week ahead. Now I must go back after I get a text message. Waste of my time and and gas. Totally inefficient. Aaron was a gentl More

by 1946purplelilac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron
Dec 10, 2021 -

AutoNation Toyota South Austin responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (512) 518-6900 so we can work towards a resolution. We look forward to hearing from you. Take care!

December 06, 2021

They are always on time , and my service manager Mr Jones always do a good job, AutoNation South is number one More

by jamesfrank195432
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 09, 2021 -

AutoNation Toyota South Austin responded

Hi, We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Dec 09, 2021 -

jamesfrank195432 responded

You welcome thank you guys especially Mr. Jones

September 25, 2021

Jarad Jones was great as always. He kept me advised as to the status of the car while it was in the shop. More

by david Johnston
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarad Jones
Sep 27, 2021 -

AutoNation Toyota South Austin responded

David, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2021

Although it is far from my house, there is a lot of Although it is far from my house, there is a lot of space & people working there are very kind. I recommend this place. Having a good coffee too :-) More

by jhtnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Sep 26, 2021 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota South Austin and we hope to be of service again in the future.

September 20, 2021

Great service as always. Jerrod Jones us my service manager and he is the best! More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrod Jones
Sep 24, 2021 -

AutoNation Toyota South Austin responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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