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AutoNation Toyota South Austin - Service Center

Austin, TX

4.3
906 Reviews

906 Reviews of AutoNation Toyota South Austin - Service Center

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February 18, 2022

Very poor customer service; they hardly explained what was done and fail to provide employee name More

by g_n_fuentes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know
Feb 20, 2022 -

AutoNation Toyota South Austin responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota South Austin. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (512) 518-6900 -- we hope to hear from you soon.

February 18, 2022

Jared explained everything that needed to be done and got it done quickly and efficiently. He differentiated between things that needed to me done immediately and also told me about things that are going to More

by tcparker41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Feb 22, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jared here at AutoNation Toyota South Austin! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 17, 2022

They do an excellent job. And they are fast . Yall have an excellent team workers. More

by Maggiee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 19, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 14, 2022

Really disappointed in my last service - first of all, give me a clue that Fridays are a big day, so can choose to schedule for another day. When I picked up my car, there were greasy finger-prints all o More

by ogden.amanda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure
Feb 19, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (512) 518-6900. We would appreciate the chance to turn your experience around.

February 14, 2022

Quick, nice, and seems honest. I will continue taking my car there in the future for maintenance. More

by taralee1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Feb 16, 2022 -

AutoNation Toyota South Austin responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

February 13, 2022

I always take my cars to AutoNation Toyota South Austin for service and Art Gomez always takes great care of me and my cars. He's the best! More

by davies0723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Gomez
Feb 15, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 12, 2022

I have used this service center since 2009. Always have received excellent service. Now having my new car serviced here as well. More

by kwgrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Many employees over the years. Latest Epi Rodriguez
Feb 12, 2022 -

kwgrice responded

Here is my review for my latest service.

February 11, 2022

Since buying my car I have had only Auto Nation service it and they are the best! More

by Brendascker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Feb 15, 2022 -

AutoNation Toyota South Austin responded

Hi Brenda, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota South Austin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 10, 2022

People are great to work they do everything you need every time you're in the shop, thanks for everything God bless the people who work in the shop thanks again More

by javier Ruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
Feb 12, 2022 -

AutoNation Toyota South Austin responded

Hi Javier, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

February 10, 2022

Just a nice dealer south Austin south 135 appreciate all the employees are very respectful More

by Saifudinrishtia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Good
Feb 12, 2022 -

AutoNation Toyota South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

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