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AutoNation Toyota South Austin - Service Center

Austin, TX

4.3
906 Reviews

906 Reviews of AutoNation Toyota South Austin - Service Center

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March 11, 2022

Lied and ripped me off and charged me twice for fake work on truck mad More

by benitomtz83
Recommend Dealer
No
Employees Worked With
Art
Mar 13, 2022 -

AutoNation Toyota South Austin responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota South Austin. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.

March 11, 2022

The agent was great at helping to fix the issue with my tire. He went above any beyond to file a claim so that my wheel replacement was covered. The only reason I didn't give this five stars is because More

by Kamile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Mar 13, 2022 -

AutoNation Toyota South Austin responded

Hi Kamile, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (512) 518-6900. We would appreciate the chance to turn your experience around.

March 11, 2022

Good service, fast service, straightforward talk. I scheduled it in, agreed to the services, and they got it done in a hour. More

by james.lebas@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Sabatino
Mar 13, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 11, 2022

Jared took care of my maintenance needs on my 2018 Camry, honored my coupon for wiper replacement, diagnosed a problem with brakes. My service appointment was completed in 1.5 hours More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones Service Advisor
Mar 13, 2022 -

AutoNation Toyota South Austin responded

Hi Jim, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 11, 2022

I have always been pleased with the service I received. And I have been taken my car for service over 15 years. I always ask for Greg Coy and he has always been pleasant with me and I trust him with any r More

by dotserda/tayota
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Coy
Mar 13, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 10, 2022

Jared Jones provides excellent service. He helped me with service on my last visit as well. More

by Marygailhein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Mar 12, 2022 -

AutoNation Toyota South Austin responded

Hi Marygailhein, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 09, 2022

Your service has always been excellent. This is the second Toyota I’ve bought from your dealer and your service has been excellent. More

by Mandog47
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Efrain Cortes Hernandez
Mar 12, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Mar 12, 2022 -

Mandog47 responded

I will.

March 09, 2022

AutoNation Toyota South Austin has always been first rate in help my wife and me with our two Toyota. We only own Toyotas, and they are a big part of the reason we do. This last visit, which was a regula More

by mcvs19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Do
Mar 12, 2022 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 07, 2022

Good service, great customer service and reslly fast. They took really god care of my toyota tacoma. More

by Maryi96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jones
Mar 10, 2022 -

AutoNation Toyota South Austin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 07, 2022

Dealership was great. .service department needs work. Why make a reservation (every time I take my car in for servicing) when it’s going to be a minimum of a 2 hour wait ev More

by stacykolvig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Mar 10, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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