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AutoNation Toyota South Austin - Service Center

Austin, TX

4.3
906 Reviews

906 Reviews of AutoNation Toyota South Austin - Service Center

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April 08, 2022

My advisor was helpful and recommended products I needed that were in special. The service was a recall and he explained the issue thoroughly. The service was completed expeditiously. More

by Kpounds3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Sabatino
Apr 11, 2022 -

AutoNation Toyota South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2022

I was there for almost 5 hours. My service manager only came out once to tell me what additional service items were needed. I was never offered a loaner nor a shuttle back home. It’ More

by Lklisa30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
He didn’t even give me his card
Apr 09, 2022 -

AutoNation Toyota South Austin responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota South Austin take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.

April 07, 2022

Epi Rodriguez gets my 5 Stars for taking excellent care in my 20 k checkup! Also, he took the time to kindly help me understand and educate me about my tire pressure and it’s fluctuations. Thank you Epi! More

by Mary Modica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Epi Rodriguez and Greg Coy
Apr 09, 2022 -

AutoNation Toyota South Austin responded

Hi Mary, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 06, 2022

I purchased my new Tacoma in the fall and this was the first service. I made an appointment, dropped it off and picked it up 2 hrs later and it was washed and ready to go. Great service. More

by skinslow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Epi was my service manager.
Apr 09, 2022 -

AutoNation Toyota South Austin responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 05, 2022

I have been working with Erik Gustafson for my last few services. This last time I visited I brought a concern to his attention. He advised me to do what I thought was best but gave me his recommendations. More

by Marymedrano0623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Gustafson
Apr 07, 2022 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 05, 2022

Auto nation is always fast and efficient service department. I am in and out in minimal time. Since purchasing my vehicle in 2019, I have had nothing but great experiences. More

by davidedwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Apr 07, 2022 -

AutoNation Toyota South Austin responded

Hello, it is great to read such wonderful comments about your experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 04, 2022

Una de las pocas veces que he tenido una buena experiencia con el servicio. Gracias More

by zgsergio77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin,Thompson
Apr 07, 2022 -

AutoNation Toyota South Austin responded

¡Nos complace saber que tuvo una experiencia tan positiva con nosotros! Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

April 04, 2022

Excellent service. Courteous people. Attention to details. The waiting room is not anything like The Lexus dealership. The popcorn works sometimes. More

by trviswanToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
Apr 07, 2022 -

AutoNation Toyota South Austin responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 04, 2022

I have done business here for several years and am always happy with the service that’s provided. They are honest and always do a great job. I highly recommend them to anyone needing honest and skilled work More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Epi
Apr 07, 2022 -

AutoNation Toyota South Austin responded

Donna, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota South Austin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 01, 2022

Nice greeting and speedy advisor. When completed Adviser was very courteous. Service department staff very nice. Service for 15k service was completed pretty fast. Thank You! 😌 More

by anava17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 05, 2022 -

AutoNation Toyota South Austin responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

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