AutoNation Toyota South Austin - Service Center

I've bought two brand new cars here from Alex. I came back specifically to deal with him. He makes buying a car fun (as it should be). No high pressure. Polite, professional, knowledgeable and fri I came back specifically to deal with him. He makes buying a car fun (as it should be). No high pressure. Polite, professional, knowledgeable and friendly. Daniel in Finance gets your paperwork done quickly and easily too. I'm not a huge fan of getting anything done at the dealer (besides buying the car), but AutoNation's Service Department is pretty darn good. Our Prius came with free oil changes for life. Using only synthetic oil, that's a great reason for bringing it in every 10k miles. There are some things that only the dealer can do and I've had pretty good luck there. More

Outside welcome was okay, wait wasn’t too long, facility was clean and seemed organized. was clean and seemed organized. More

October 9, 2023. Warning puncture tire light on, vehicle dropped off at 7:30am. Ticket written up to have tire repaired, told vehicle would be ready for pickup 4p.m., Warning puncture tire light on, vehicle dropped off at 7:30am. Ticket written up to have tire repaired, told vehicle would be ready for pickup 4p.m., they would call. After 4 p.m., called the dealership to find the status of the vehicle and put on hold for some time until they could find out what happened. Told the vehicle was not ready, tire was not repaired, would be ready by 6pm. Went to the dealership, 6pm, to pick up the vehicle, only to find that they had not worked on it. Promised vehicle would be ready Tuesday, next morning at 8am, they would call. The vehicle would be washed, and there would be no charge on tire repair. Next day, did not receive call, waited until 9:30am. to call to find out that someone wrote on the ticket. There was another problem that needed attention on the vehicle. All repairs completed, pick up vehicle after 1pm. Good group of courtesy and hard-working people. Dealership has a problem with communication in-house and with customers. More

I have always been well taken care of by the sales staff and the service department. I would recommend the dealership to anyone. and the service department. I would recommend the dealership to anyone. More

The dealer ship was good. The staff that help was attentive and friendly they got me settled in with my appointment promptly. The staff that help was attentive and friendly they got me settled in with my appointment promptly. More

I really appreciate the professionalism of the folks who I dealt with during my visit. But I did not appreciate the greasy hand prints left on the door. I dealt with during my visit. But I did not appreciate the greasy hand prints left on the door. More

I was disappointment it took them an hour and a half just to do an oil change and I had an appointment it took them too long, and I waited there for my car to do an oil change and I had an appointment it took them too long, and I waited there for my car More

maintenance experience was pretty good, I just dropped car there, the advisor took care of everything. car there, the advisor took care of everything. More

Josh was great. He kept me in the loop about what was going on, and was friendly and polite. He kept me in the loop about what was going on, and was friendly and polite. More