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AutoNation Toyota South Austin - Service Center

Austin, TX

4.3
906 Reviews

906 Reviews of AutoNation Toyota South Austin - Service Center

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May 08, 2022

My visit was for a standard 5K service plus a few other matters, My service advisor, Jared Jones, took care of everything as he always does. More

by cindy_lee1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
May 09, 2022 -

AutoNation Toyota South Austin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 07, 2022

My Service Advisor always promptly greets me and then listens very carefully to me. Good! More

by Hades 10#
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Jones
May 09, 2022 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2022

Even with a appointment, they will have you waiting longer for your car then for a walk in customer. They also had to take my bumper off and didn't install any of the plastic inserts to keep the bottom More

by Edgar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Effrain
May 09, 2022 -

AutoNation Toyota South Austin responded

Hi Edgar, we are deeply disappointed by your experience at AutoNation Toyota South Austin. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.

May 06, 2022

We received an invitation for a free oil change and took advantage of it. 2+ hours later, we received our car back, long enough for another client to paint a portrait of my wife sitting on the couch. Afte More

by rshooker48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Epi
May 09, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (512) 518-6900. We would appreciate the chance to turn your experience around.

May 05, 2022

Always great service. I took my car for an oil change and it took less than an hour More

by Vivianb1051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Epi Rodriguez
May 08, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 05, 2022

I have always received good service. Epi is a great great advisor, So glad he’s back at work! Disappointed shuttle service is suspended More

by Mecfisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Epi
May 08, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2022

Greg Coy is the most honest & fair service manager there is! I’ve traveled all over the city to work with him. He’s a true credit to this dealership! More

by Humphreyhj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Coy
May 06, 2022 -

AutoNation Toyota South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Thank you, and have a fantastic day!

May 04, 2022

Tony H was very professional and kept me informed and my car was ready when he said it would be ready. More

by alk0726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony H
May 06, 2022 -

AutoNation Toyota South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Thank you, and have a fantastic day!

May 04, 2022

Quick and courteous service. Everyone was helpful and the wait time was average. Work to be done was explained and done in a timely manner. More

by Margarita Buckwalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
May 06, 2022 -

AutoNation Toyota South Austin responded

Hi Margarita, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 03, 2022

Auto Nation’s service department is efficient and quick with their services. Jarod, my service representative goes above and beyond with his professionalism and knowledge. I am extremely confident that I More

by Cheryl Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarod Jones
May 03, 2022 -

Cheryl Simon responded

I am very confident my car is being well taken care of by AutoNation and my service representative, Jarod Jones. I will continue working with AutoNation and Jarod Jones in future years. I purchase a Toyota every 7 years and have done confidently done so for 30 years.

May 03, 2022 -

Cheryl Simon responded

AutoNation South is the best in Austin and I have been referring friends to them for years. The only place I will purchase a Toyota or any automobile.

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