AutoNation Toyota South Austin - Service Center
Austin, TX
938 Reviews of AutoNation Toyota South Austin - Service Center
Given mis-information when booking service and was told there was no need to make appointment for a 2yr vehicle inspection for Texas tags. Arrived and told there would be a two hour wait! My service techni there was no need to make appointment for a 2yr vehicle inspection for Texas tags. Arrived and told there would be a two hour wait! My service technician, Dominic was magnificent and was able to get me through in 30 minutes. More
I had my first car service at this location with Tony. The check-in process was quick and easy. Tony gave me a rundown of the waiting time and it turned out to be very accurate. I also enjoyed not being h The check-in process was quick and easy. Tony gave me a rundown of the waiting time and it turned out to be very accurate. I also enjoyed not being heckled or felt like I was trying to be sold additional “necessary” services and such so that was much appreciated! More
Jared Jones is trustworthy , knowledgable , empowered and very personable I feel he is taking care of my vehicle to keep it going and for my safety He is the best rep you have ; K Hennessey has been very h very personable I feel he is taking care of my vehicle to keep it going and for my safety He is the best rep you have ; K Hennessey has been very helpful too over the many years since 2004 Thanks More
I have been going there since I bought my 2008 Toyota Camry from there. Service has always been fair, prompt, courteous and they are very reasonably priced. Now I take all my cars there so do my adult ch Camry from there. Service has always been fair, prompt, courteous and they are very reasonably priced. Now I take all my cars there so do my adult children. It is great to have a car repair shop one can trust. I recommend them strongly. More
Do good work and explain before doing work. Usually do not try to “sell” something I don’t need except seemed to be really pushing tires last year. Usually do not try to “sell” something I don’t need except seemed to be really pushing tires last year. More
A couple of weeks after purchasing a 2018 Tundra on April 20, I returned to Service to address a master message, "trailer disconnected," when my RV travel trailer was clearly and properly connected. A servi 20, I returned to Service to address a master message, "trailer disconnected," when my RV travel trailer was clearly and properly connected. A service advisor and technician did a brief diagnostic check in the service lane (at no cost) and concluded that the problem was with the trailer connector and/or wiring and not the truck. After two trips to an RV dealer for trailer service and replacement of the trailer connector and wiring (at a significant cost), the message continued. I then went to San Marcos Toyota and they determined that the Tundra needed a software update and that fixed the problem. I'm very disappointed that AutoNation Toyota South Austin did not recognize the need for a software update and I will not return to this dealership for service. More
why have appointments? service scheduled for 1:15 vehicle returned at 4:30. only thing accomplished was oil change and fluid check. was informed of need for brake fluid r service scheduled for 1:15 vehicle returned at 4:30. only thing accomplished was oil change and fluid check. was informed of need for brake fluid replacement and alignment only after i had waited over 3 hours which i refused at that point. service promotion coupon mentioned to advisor at arrival was not incorporated into bill. the service waiting area is much less than ideal. More