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AutoNation Toyota South Austin - Service Center

Austin, TX

4.3
906 Reviews

906 Reviews of AutoNation Toyota South Austin - Service Center

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May 18, 2022

I'll write 15 words about how fortunate this Service Center is to have Jared on their team. He is a pleasure to work with, always on time, always professional and I trust him to take care of my car and More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
May 20, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2022

Worked with AutoNation Toyota South Austin, and its predecessors, since 2004. Purchased three cars there, the last two because service has always been the best. More

by tforrest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
May 18, 2022 -

AutoNation Toyota South Austin responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota South Austin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 16, 2022

Always receive the best service of customer service. Jared Jones is a great service advisor. The personal service (and free coffee) will keep me coming back. More

by Veggieverne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
May 18, 2022 -

AutoNation Toyota South Austin responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota South Austin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 15, 2022

Did not fix the problem with my car. Cost was very high. Communication was not good. More

by Foltz.jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Soto and Hennessy
May 17, 2022 -

AutoNation Toyota South Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (512) 518-6900 to discuss what we can do to help.

May 15, 2022

Jared Jones always takes care of me and my vehicle. He will give you the options, including a summary of items that maybe you deferred from another visit. The choice is then yours to make. More

by iberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
May 18, 2022 -

AutoNation Toyota South Austin responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 14, 2022

Having a recall on a part is pretty scary when you don't know anything about it. However, AutoNation Toyota South Austin, took care of my car right away. They were kind and courteous. We own three Toyotas a More

by Helen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
May 17, 2022 -

AutoNation Toyota South Austin responded

Hi Helen, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 13, 2022

The salesman were very helpful and understanding my financial needs. This is my second purchase at this dealership More

by tinahudson1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex,
May 16, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 13, 2022

I always get the best service from Jared JONES. I have known him for many years. I know he will always be honest and straight forward.with me. Being a senior citizen.that is so important to me. Aut More

by Fojtik2245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
May 16, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 13, 2022

We own three Toyotas and its always easy and fast to obtain an appointment. Very professional and great service from Toyota. More

by tlagrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Epi Rodriguez
May 16, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 12, 2022

Service advisor was friendly and apologized for the delay in getting my Sequoia serviced and returned to me. Only complaint was getting back my SUV with greasy hand prints on the driver door. My last Toy More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name of service advisor
May 14, 2022 -

AutoNation Toyota South Austin responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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