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AutoNation Toyota South Austin - Service Center

Austin, TX

4.3
906 Reviews

906 Reviews of AutoNation Toyota South Austin - Service Center

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November 02, 2023

Went there for the first time and everything went smoothly. The only issue I might have, which isn't really an issue, is that it was a day late because of some people's day off. More

by stv_007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella
Nov 04, 2023 -

AutoNation Toyota South Austin responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2023

Art and Greg continue to take care of me and my family. They are honest and reliable! More

by Keeweeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art, Greg
Nov 04, 2023 -

AutoNation Toyota South Austin responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 01, 2023

I’m very pleased with the service I receive at this dealership and my service person: Art Gomez. I feel my car is well taken of for sure.. Thx! More

by wendib2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Gomez
Nov 03, 2023 -

AutoNation Toyota South Austin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2023

I have taken my Trundra to their Service Department since 2015. They have always done excellent work! More

by pennielm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 03, 2023 -

AutoNation Toyota South Austin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2023

The Toyota South Austin service department has always provided excellent customer service. We have been loyal customers since 1999. I own a 2018 4-Runner while my wife drives a 2017 Lexus RX350. More

by casapez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Coy
Nov 03, 2023 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 23, 2023

Had a 7:15 am appointment for an oil change. Arrived 10 minutes early. Almost 2 hours before it was finished. Found grease stains on the hood of the truck, driver seat, steering wheel, and fl More

by Tom
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A. Maxwell
Oct 26, 2023 -

AutoNation Toyota South Austin responded

Hi Tom, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.

October 20, 2023

Arrived at my appointment at 9:30 for oil change. Gave my car to service guy. Went and waited in reception area. At 10:15 I looked up and saw my car parked on service drive. I wasn't sure if it had b More

by dale0852
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Do
Oct 23, 2023 -

AutoNation Toyota South Austin responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota South Austin. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.

October 20, 2023

I have been going to AutoNation for over 20 years to both purchase and have cars serviced. I trust the service center to ensure my car is safe and road worthy. The rare times I’ve had any kind of issue Keith More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sabatino
Oct 23, 2023 -

AutoNation Toyota South Austin responded

Hi Rebecca, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota South Austin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

October 19, 2023

I went to Auto Nation South Austin to take care of my first oil change. I was there a little early and thankfully they took care of me right away. My service advisor asked me if I had any other issues w More

by Benny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Maxwell
Oct 21, 2023 -

AutoNation Toyota South Austin responded

Hi Benny, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2023

Jason Alves is exceptionally knowledgeable about the service. He is on time and courteous. He connects with the insurance folks well. More

by ssantoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Alves
Oct 20, 2023 -

AutoNation Toyota South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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