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AutoNation Toyota South Austin - Service Center

Austin, TX

4.3
906 Reviews

906 Reviews of AutoNation Toyota South Austin - Service Center

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August 28, 2022

westing time Bad service for small jobs take more than 5 hours,no ride service More

by Shawel
Recommend Dealer
No
Employees Worked With
Joshawa
Sep 01, 2022 -

AutoNation Toyota South Austin responded

Hi Shawel, we appreciate you taking the time to respond. The staff at AutoNation Toyota South Austin take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.

August 27, 2022

Checking in was pleasant and quick - didn't wait long at all (check in time was 11:45a). The duration of work was ok (~2 hours). The environment is always clean. The recommendations were told but no pressur More

by Frances
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall
Sep 01, 2022 -

AutoNation Toyota South Austin responded

Hi Frances, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 26, 2022

I appreciate the excellent service, great service reps and a comfortable waiting room at Autonation. More

by gloramsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AARON
Aug 31, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 24, 2022

Cindy Ventura was prompt and attentive to the process of selling my vehicle. My appointment was at 10am and money in the bank by noon. More

by trevsixllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Ventura
Aug 29, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 24, 2022

I have been a customer of AutoNation for well over 15 years and have always received excellent service. If there is something that isn't right they make it right, on the spot. More

by david_vera1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert "the hair guy" the nickname he told me. Great guy
Aug 29, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 24, 2022

After my last experience at this dealership where I waited 3 hours with no communication from the advisor for a 5K service that ended up never being performed, I thought I would never use AutoNation ag More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Aug 27, 2022 -

AutoNation Toyota South Austin responded

Mark, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 24, 2022

GREAT SERVICE. I'm always able to get an appointment in a timely manner. The service technician is always great at communicating any problems they see with any of More

by robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art
Aug 27, 2022 -

AutoNation Toyota South Austin responded

Robert, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota South Austin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 24, 2022

The wait wasn’t as bad as I thought it was going to be. They started my appointment on time and my technician was patient with me and answered all my questions! More

by Taira Brod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Epi Rodriguez
Aug 29, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 24, 2022

The service appointment accomplished what it was meant to and Jared was really helpful at the end helping me fix Bluetooth connectivity. I give 4 stars because they didn't take my car back for 3 hours and I More

by Justine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Aug 29, 2022 -

AutoNation Toyota South Austin responded

Hi Justine, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.

August 21, 2022

Scheduled an oil change but realized after the fact they didn't update mileage sticker for next oil change. 2 days after oil change, my "required maintenance " light came on indicating oil hadn't been chang More

by Cinyogi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
Aug 26, 2022 -

AutoNation Toyota South Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (512) 518-6900 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

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