AutoNation Toyota South Austin - Service Center

I have brought my RAV4 to the Service Dept on several occasions for tuneups, and each experience goes nice and smooth! From the ease of setting up the appointment, to waiting while Efrain (my guy!) has t occasions for tuneups, and each experience goes nice and smooth! From the ease of setting up the appointment, to waiting while Efrain (my guy!) has them throughly check my vehicle, to signing off satisfactorily in the end. The process is easy, organized, and friendly. Very professional. More

I have never had a bad experience. All staff are courteous and accommodating. Epi, service technician is very knowledgeable and I trust him to tell me anything I need done to the vehic All staff are courteous and accommodating. Epi, service technician is very knowledgeable and I trust him to tell me anything I need done to the vehicle. Very satisfied More

Special thanks to Justin Thompson. He took the time to explain my tire service plan on a busy Saturday and was able to get my Camry fixed quickly. I will definitely return to Auto Nati He took the time to explain my tire service plan on a busy Saturday and was able to get my Camry fixed quickly. I will definitely return to Auto Nation for future service. Top-notch people all around at this dealership! More

After my Sienna was in a motor vehicle accident, AutoNation Collision Center took great care of me and my van. They accommodated my additional requests and allowed me to leave my van there and pick AutoNation Collision Center took great care of me and my van. They accommodated my additional requests and allowed me to leave my van there and pick it up 3 days after the repairs were done. More

I’m really happy with my experience with Toyota Austin, because they know how to do your job and how to make customers feel good. because they know how to do your job and how to make customers feel good. More

Erik Gustafson was my service rep. He was very informative and professional and helped resolve my problem quickly. He was very informative and professional and helped resolve my problem quickly. More

Takes too long to perform a OIL change more than 2 hours is too much to wait for your vehicle service and then you ask for some information about a guarantee they sold you and they don't know the answer th is too much to wait for your vehicle service and then you ask for some information about a guarantee they sold you and they don't know the answer that's bad but when you're buying they sale you every guarantee posible More

Waiting time is too long. Staffs are nice. Boring during wait. 10k maintenance takes long. Staffs are nice. Boring during wait. 10k maintenance takes long. More

It took autonation nearly 3 days to diagnose the issues with my vehicle. The representative was friendly and did what he could to help the process and ease the situation but obviously there was some miscom with my vehicle. The representative was friendly and did what he could to help the process and ease the situation but obviously there was some miscommunication about when they were able to get my car in and how long it would take. I waited in the lobby for 5-6 hours before I was told they would need to keep my car over night, and then I had to make the effort to continuously check on the progress of the diagnosis after almost 2 more whole days. More

Eric was amazing, he got me in and out with the car I want, Lauren in finance was amazing too, 10 stars ❤️❤️❤️ want, Lauren in finance was amazing too, 10 stars ❤️❤️❤️ More