AutoNation Toyota South Austin - Service Center

Your service center rep Tony Do was Outstanding! He was very helpful and provided me with the highest level of service and care. He was very helpful and provided me with the highest level of service and care. More

I had to take my car for a recall and chose AutoNation Toyota to do so. I am so glad I did - I was very happy with my new forever service guy, Carl, and I was happy with the work, with the time it took. Toyota to do so. I am so glad I did - I was very happy with my new forever service guy, Carl, and I was happy with the work, with the time it took. I hope I don't have to get my car repaired often, but when I do, I will go to AutoNation. I am so glad to get a good service advisor like Carl and will continue to make sure he is my go-to every time. It's a big relief to have someone to help me who is experienced, nice, professional. More

Excellent customer service, friendly, fast and so efficient! They gave me top notch care and attention when I bought my Toyota Camry Hybrid and I bring it in to them for all my servicing - I wouldn’ efficient! They gave me top notch care and attention when I bought my Toyota Camry Hybrid and I bring it in to them for all my servicing - I wouldn’t trust anyone else! More

Was here for 5 hours, the service rep stated they called me several times. Turns out my contact information and email were all incorrect. I had requested an update during my last visit but did not change. N me several times. Turns out my contact information and email were all incorrect. I had requested an update during my last visit but did not change. Not once did they come out to check the lobby even after telling them I would wait. More

Autonation Toyota is the best dealer Ive been to in Texas. I am family when there. Texas. I am family when there. More

Juan was very attentive and has very good people skills I like the fact that he called me as soon as the truck was ready like the fact that he called me as soon as the truck was ready More

I had an easy and excellent experience with my purchase and great customer service with my maintenance care and great customer service with my maintenance care More

The only reason I am not giving this Dealership which I have the utmost respect for is because I had a 7:30am appointment and was in there waiting room for a full 4 hours. It kind if made me feel like (Wh have the utmost respect for is because I had a 7:30am appointment and was in there waiting room for a full 4 hours. It kind if made me feel like (Why make an appointment)... To there defense on that particular morning they had major computer problems and they were super courteous while keeping me informed of the progress on my vehicle as well as not charging me for any labor I still have a hard time with a full 4 hour wait. This is a premier dealership in my opinion and I will always continue to go to them for all of my Service Department needs their Service Writer was the example of what Customer Service is all about. I commend them for going the extra mile although I asked for nothing and didn't complain. I would honestly recommend them to family and friends and those who seek Quality Service, Knowledgeable Employee's and Courtesy! Thanks AutoNation Austin Texas!!! More

Art was very helpful and knowledgeable - took care of the situation swiftly. He let me discuss my concerns and heard me out respectfully situation swiftly. He let me discuss my concerns and heard me out respectfully More

I do not like filling out surveys for every interaction I have with a retailer or service provider, but I must make an exception for the services provided by AutoNation Toyota and specifically service writer have with a retailer or service provider, but I must make an exception for the services provided by AutoNation Toyota and specifically service writer Art Gomez. I sent an email to Art about symptoms of my Prius, and he diagnosed the problem, estimated the time for repair and oversaw the entire process. He is really good at what he does. He keeps my car in tip top shape. I'm not anticipating any problems in the future, but I have a friend at AutoNation that makes dealing with the problem less of a hassle. Thanks, Art. More