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AutoNation Toyota South Austin - Service Center

Austin, TX

4.3
906 Reviews

906 Reviews of AutoNation Toyota South Austin - Service Center

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November 15, 2022

Service manager Art Gomez is very helpful and communicative, while vehicle is being service, he takes the time to check on his clients' providing updates of any findings and time frames of comple More

by hg35r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Gomez
Nov 18, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 14, 2022

My experiences have been good. I routinely use them for an oil change and tire rotation, waiting about 1- 1.5 hours for that service. Take a lunch and get it done. More

by ETexGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Sabatino
Nov 18, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 14, 2022

My highlander was making a ‘thunk’ sound under the front. It was scary. Turns out the ‘strut’ was broken - a safety situation. We DID NOT go over any rocky road or bumps to make this break - guaranteed. More

by cloganster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hambone
Nov 18, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

November 13, 2022

In short over all it’s a good experience of my visit at Toyota auto nation More

by Glen Basil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afrean
Nov 17, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 12, 2022

Asked to have speakers checked, but there was no mention of it at check out. The speakers still sound distorted. More

by Monk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 21, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (512) 518-6900 -- we hope to hear from you soon.

November 11, 2022

They're on time in-and-out services excellent The quality of work is profession service communication song time Can't ask for better service thank you to Thank you Toyota nation More

by Pettey72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 21, 2022 -

AutoNation Toyota South Austin responded

Hello Pettey, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 10, 2022

Always been happy with this dealership service dept but making an appt doesn't seem to speed things up. The service has always been as it should have been. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustovson, don't remember first name.
Nov 16, 2022 -

AutoNation Toyota South Austin responded

Hi Sue, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2022

Service was great but they should work on their communication especially if the wait time exceeds the estimated wait time. More

by Purplerain0620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Nov 18, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 10, 2022

Great service overall, just took a good while for someone to acknowledge me and get me checked in. More

by Aadrian1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 18, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 10, 2022

I took my car for service, everything went excellent, I did not have to wait long for the type of service. I could summarize saying that like always, they go above and beyond!! Thank you for the great serv More

by Luis Fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Nov 18, 2022 -

AutoNation Toyota South Austin responded

Hi Luis, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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