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AutoNation Toyota South Austin - Service Center

Austin, TX

4.1
929 Reviews

929 Reviews of AutoNation Toyota South Austin - Service Center

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January 20, 2023

I have owned Toyotas for many years and have been extremely lucky to have people like Mr. Epi Rodriguez take care of my vehicles. Epi is knowledgeable and will answer any questions or concerns you ma More

by oreyes7755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Epifanio Rodriguez (Epi)
Jan 24, 2023 -

AutoNation Toyota South Austin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Jan 24, 2023 -

oreyes7755 responded

Jan 24, 2023 -

oreyes7755 responded

oreyes7755@gmail.com

January 19, 2023

Typically I have to wait a long time for regular maintenance but this time I was in/out. I appreciate the dealerships attempts to shorten the timeframe for standard maintenance on our vehicle. More

by melvahuerta@yahoo.com
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 18, 2023 -

melvahuerta@yahoo.com responded

Typically I have to wait a long time for regular maintenance but this time I was in/out. I appreciate the dealerships attempts to shorten the timeframe for standard maintenance on our vehicle.

Jan 21, 2023 -

AutoNation Toyota South Austin responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2023

Fantastic service and staff. Work got done quickly and efficiently. I would highly recommend them to anyone. More

by gzamora1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Coy
Jan 23, 2023 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota South Austin and we hope to be of service again in the future.

January 17, 2023

I took my 2022 tacoma for an oil change. I'm just a little curious person, I looked under the truck and guess what?...The filter was intact. Costumers just watch out for that. More

by Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Jan 20, 2023 -

AutoNation Toyota South Austin responded

Hi Garcia, we are deeply disappointed by your experience at AutoNation Toyota South Austin. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (512) 518-6900 -- we hope to hear from you soon. Take care!

Jan 20, 2023 -

Garcia responded

Good morning. Sorry it's a little late for that I already fix the problem. No more issue to rectify, all I ask is please don't do the same with other costumers.

January 16, 2023

They have been great and have always taken care of me. Great service !Thank you! More

by mariadelapaz.atx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jan 20, 2023 -

AutoNation Toyota South Austin responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 16, 2023

great service from Juan Alvarez. This dealership service center really takes care of my car! More

by ecdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
Jan 20, 2023 -

AutoNation Toyota South Austin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 14, 2023

Recent service was the best in the last 2 years. Oil change took less time than quoted and Justin was a great service advisor. More

by glfbiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Thompson
Jan 14, 2023 -

glfbiz responded

review complete

Jan 20, 2023 -

AutoNation Toyota South Austin responded

Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 13, 2023

I had an appointment for 9:15 and arrived a bit early but was still greeted immediately by a courteous young man who took my information and connected me with my service rep. It was all very easy. I enjoyed More

by jimbritt50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember their names
Jan 16, 2023 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 12, 2023

Always nice and friendly willing to help as far as letting me know what my vehicle needs I am always leaving happy when they service my vehicle they've been servicing my vehicle since 2014 I would rec More

by Martha cuellar
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Jan 18, 2023 -

AutoNation Toyota South Austin responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota South Austin. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 12, 2023

Carl was a great service manager. He only recommended an alignment to go with the oil change and inspection that I wanted. Great service and professional More

by dkpunzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Jan 18, 2023 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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