AutoNation Toyota South Austin - Service Center

My experience at this dealership has been very good since the beginning. I would definitely recommend them to a friend. The service center is outstanding the beginning. I would definitely recommend them to a friend. The service center is outstanding More

Awful. 2 days for oil change. i had to ask manager to top fluids before leaving 2 days for oil change. i had to ask manager to top fluids before leaving More

I showed up a lil early to my service appointment. Had no issue waiting but I sat in my car for 40 minutes before anyone walked up to my car to ask me what I needed. Meanwhile you got 4 dudes just big Had no issue waiting but I sat in my car for 40 minutes before anyone walked up to my car to ask me what I needed. Meanwhile you got 4 dudes just big chilling right next to me. Some were techs and the others no clue. Oil change, tire rotation and car inspection took about an hr. Which I guess is a bit long considering an oil change can take 15 minutes. That’s all. More

I brought my car in for scheduled maintenance. It was my first time in the service department. I was attended to quickly. Service only took about an hour. I waited in the customer lounge, which wa It was my first time in the service department. I was attended to quickly. Service only took about an hour. I waited in the customer lounge, which was clean and comfortable. All in all, a pleasant experience. More

Let's talk about the service department. I have a 2021 Toyota, and had a near flat tire. All tires, etc. under warranty. I came in for my 3:20 appointment. I needed a patch for a tire. I was I have a 2021 Toyota, and had a near flat tire. All tires, etc. under warranty. I came in for my 3:20 appointment. I needed a patch for a tire. I was told that it would take them 2 hours to get to it and I would have to leave it overnight. It was almost flat. I had no ride home, so there was no way to leave it. Alex, the service advisor or whoever he was, REFUSED TO GIVE ME HIS LAST NAME and was extremely rude and NOT helpful. I left and went to a "ma n pa" place and paid out of pocket. It took them less than 20 minutes to fix it. I will not be back to South Toyota. Matter of fact I will drive to Research or San Marcos if I have to next time to avoid this South location nightmare. Why schedule an appointment if it can't be honored? What if I had a blow out on the highway? I don't know why I'm paying every month for an extended warranty for tires, if I can't even get them taken care of. Mrs. Gordon More

I've been leaving messages for 2 days but no one will bother to call me back. Awful customer service... bother to call me back. Awful customer service... More

What takes 4 to 5 hours at San Marcos Toyota you all did it in 35 to 45 minutes!! South Austin Toyota is fabulous!!!! it in 35 to 45 minutes!! South Austin Toyota is fabulous!!!! More

Bought multiple cars from AutoNation, always use Efrain for service. Great service and deals AutoNation Toyota! for service. Great service and deals AutoNation Toyota! More

It takes WAY too long for any service. Even with an appointment. Need to care Even with an appointment. Need to care More

I went in for a 50k checkup and oil change. They said it would take at least 90 minutes. I was out of there within 50 minutes! Great service. They said it would take at least 90 minutes. I was out of there within 50 minutes! Great service. More