AutoNation Toyota South Austin - Service Center

ERAIN IS THE BEST ADVISOR AND GREG COY ALWAYS TAKES GOOD CARE OF ME HE HAS BEEN HERE SINCE THE DEALERSHIP BEGIN CARE OF ME HE HAS BEEN HERE SINCE THE DEALERSHIP BEGIN More

Great service from the beginning to the end . Juan Alvarez did a wonderful job in the service department. Thank you Juan Alvarez did a wonderful job in the service department. Thank you More

My service manager, Art Gomez is the best and a big reason I use Auto Nation. Bought my first Toyota in 1991 and have purchased 4 Sequoia’s from this dealership. It has changed ownership 3 times in tho reason I use Auto Nation. Bought my first Toyota in 1991 and have purchased 4 Sequoia’s from this dealership. It has changed ownership 3 times in those years but the service dept. has always been excellent but I always select my service manager and they have been top notch and have become friends. More

I like the service at the dealer. I can have spice of mind knowing that certify mechanics are working my hybrid vehicle. I can have spice of mind knowing that certify mechanics are working my hybrid vehicle. More

SERVICE IS SUPERIOR, JARED JONES SERVICE WRITER HAS HANDLED MY SERVICE NEEDS FOR A NUMBER OF YEARS AND THATS WHY I REQUEST HIM FOR EVERY SERVICE APPOINTMENT. A VERY THROUGH INSPECTION REVEALS CONDITION HANDLED MY SERVICE NEEDS FOR A NUMBER OF YEARS AND THATS WHY I REQUEST HIM FOR EVERY SERVICE APPOINTMENT. A VERY THROUGH INSPECTION REVEALS CONDITIONS THAT REQUIRE ATTENTION AND JARED OFFERS WHAT NEEDS IMMEDIATE ATTENTION AND WHAT CAN WAIT TO KEEP ME WITHIN BUDGET. More

Expensive but done well. Not sure all the maintenance actions were really needed. Every time I go in for an oil change I am told that the RAV4 needs an alignment. Not sure all the maintenance actions were really needed. Every time I go in for an oil change I am told that the RAV4 needs an alignment. More

Associate met me at scheduled time, and my car was returned after oil change and rotation and balancing of tires in one hour and 15 minutes. returned after oil change and rotation and balancing of tires in one hour and 15 minutes. More

Unneeded high cost repairs verified by a different toyota dealership. Enen thou the car still under extended warrenty autonation clamed that was not the case. Second toyota dealership stated the car still is dealership. Enen thou the car still under extended warrenty autonation clamed that was not the case. Second toyota dealership stated the car still is uinder warrentey and is looking into the orginal issue. In my optiion advoide this service department for any repairs. More

I got a notice in the mail that said I was overdue for my 25,000 mile service. But I called and verified that no, my 25,000 mile had been done. But I made an appointment for an oil change. When I arrived 25,000 mile service. But I called and verified that no, my 25,000 mile had been done. But I made an appointment for an oil change. When I arrived I asked the Service Advisor to also check the brakes. Three and a half hours later I got a text from the Advisor showing the brakes were ok but suggesting other work be done. I immediately texted the advisor I would need to reschedule the suggested work because I was pressed for time and asked how soon I could get my car. HE DIDN’T ANSWER FOR HALF AN HOUR! Finally, I paid and then the Service Advisor sent me to the wrong area to get my car. Another very helpful employee tried to help me find the car either. Finally the car turned up inside the receiving bay. So I finally got out after four hours. What a cluster. For an oil and filter change you’re better off at Jiffy Lube!!! More

Best customer service to date after 2 decades of being a customer. Greg and his team have always been extremely knowledgeable and professional. Five 5 star rating… customer. Greg and his team have always been extremely knowledgeable and professional. Five 5 star rating… More