AutoNation Toyota South Austin - Service Center

I like the service at the dealer. I can have spice of mind knowing that certify mechanics are working my hybrid vehicle. I can have spice of mind knowing that certify mechanics are working my hybrid vehicle. More

SERVICE IS SUPERIOR, JARED JONES SERVICE WRITER HAS HANDLED MY SERVICE NEEDS FOR A NUMBER OF YEARS AND THATS WHY I REQUEST HIM FOR EVERY SERVICE APPOINTMENT. A VERY THROUGH INSPECTION REVEALS CONDITION HANDLED MY SERVICE NEEDS FOR A NUMBER OF YEARS AND THATS WHY I REQUEST HIM FOR EVERY SERVICE APPOINTMENT. A VERY THROUGH INSPECTION REVEALS CONDITIONS THAT REQUIRE ATTENTION AND JARED OFFERS WHAT NEEDS IMMEDIATE ATTENTION AND WHAT CAN WAIT TO KEEP ME WITHIN BUDGET. More

Expensive but done well. Not sure all the maintenance actions were really needed. Every time I go in for an oil change I am told that the RAV4 needs an alignment. Not sure all the maintenance actions were really needed. Every time I go in for an oil change I am told that the RAV4 needs an alignment. More

Associate met me at scheduled time, and my car was returned after oil change and rotation and balancing of tires in one hour and 15 minutes. returned after oil change and rotation and balancing of tires in one hour and 15 minutes. More

Unneeded high cost repairs verified by a different toyota dealership. Enen thou the car still under extended warrenty autonation clamed that was not the case. Second toyota dealership stated the car still is dealership. Enen thou the car still under extended warrenty autonation clamed that was not the case. Second toyota dealership stated the car still is uinder warrentey and is looking into the orginal issue. In my optiion advoide this service department for any repairs. More

I got a notice in the mail that said I was overdue for my 25,000 mile service. But I called and verified that no, my 25,000 mile had been done. But I made an appointment for an oil change. When I arrived 25,000 mile service. But I called and verified that no, my 25,000 mile had been done. But I made an appointment for an oil change. When I arrived I asked the Service Advisor to also check the brakes. Three and a half hours later I got a text from the Advisor showing the brakes were ok but suggesting other work be done. I immediately texted the advisor I would need to reschedule the suggested work because I was pressed for time and asked how soon I could get my car. HE DIDN’T ANSWER FOR HALF AN HOUR! Finally, I paid and then the Service Advisor sent me to the wrong area to get my car. Another very helpful employee tried to help me find the car either. Finally the car turned up inside the receiving bay. So I finally got out after four hours. What a cluster. For an oil and filter change you’re better off at Jiffy Lube!!! More

Best customer service to date after 2 decades of being a customer. Greg and his team have always been extremely knowledgeable and professional. Five 5 star rating… customer. Greg and his team have always been extremely knowledgeable and professional. Five 5 star rating… More

I have owned Toyotas for many years and have been extremely lucky to have people like Mr. Epi Rodriguez take care of my vehicles. Epi is knowledgeable and will answer any questions or concerns you ma extremely lucky to have people like Mr. Epi Rodriguez take care of my vehicles. Epi is knowledgeable and will answer any questions or concerns you may have. He makes you feel like you both have the same interest in mind and gives you that sense of confidence and honesty that is so hard to find in this field. He will never perform any work on your car without your input. I will continue to recommend him to friends and family. Mr. Rodriguez is definitely a great asset to AutoNation Toyota. More

Typically I have to wait a long time for regular maintenance but this time I was in/out. I appreciate the dealerships attempts to shorten the timeframe for standard maintenance on our vehicle. maintenance but this time I was in/out. I appreciate the dealerships attempts to shorten the timeframe for standard maintenance on our vehicle. More

Fantastic service and staff. Work got done quickly and efficiently. I would highly recommend them to anyone. Work got done quickly and efficiently. I would highly recommend them to anyone. More