AutoNation Toyota South Austin - Service Center

I arrived at 7AM and was told my assigned service advisor was running late and another would help me. There were only 3 other customers in the waiting room so I thought it would probably be pretty fast. I' was running late and another would help me. There were only 3 other customers in the waiting room so I thought it would probably be pretty fast. I'm used to being there an hour or two hours tops. There was no feedback and there were no updates. After going inside to wait, the service advisor visited me one time to make recommendations and get approval and there were no other updates offered during the SIX HOUR visit. I left at 1:00 PM, when I went looking for the service advisor. My car was suddenly ready immediately. More

The South Austin Toyota dealership seems to get my car in & out faster then the North Austin Toyota location...I do have to say I wish they had a shuttle service still. But, the representatives are nice, lo & out faster then the North Austin Toyota location...I do have to say I wish they had a shuttle service still. But, the representatives are nice, location is closer for me & again turn around time is pretty fast! More

Jared and the team are incredibly efficient, knowledgable and friendly. We're about to move out of state and I'll definitely miss having all my car's maintenance done with them. and friendly. We're about to move out of state and I'll definitely miss having all my car's maintenance done with them. More

Alex has always provided great service for me. Always quick and personable. I highly recommend him. Always quick and personable. I highly recommend him. More

Carl was the person assigned to help me with my car and he was so great!! Helped me prioritize what needed to get done and was really nice! Also very responsive. This is my go-to place for all my car needs he was so great!! Helped me prioritize what needed to get done and was really nice! Also very responsive. This is my go-to place for all my car needs. More

They seem to have done a very good repair job as always. Art did well to get after-market part since Toyota did not have parts for a week. I don't know why it took 2 days for Toyota parts not to let him kn Art did well to get after-market part since Toyota did not have parts for a week. I don't know why it took 2 days for Toyota parts not to let him know they had no parts. I do appreciate the car wash job but wish they could get the courtesy van re-instituted. More

Scheduling an appointment online was easy. I showed up to my appointment and was quickly greeted by a representative who checked me in. The wait was a little long, even for having an appointm I showed up to my appointment and was quickly greeted by a representative who checked me in. The wait was a little long, even for having an appointment (~2 hours) but I had my work computer and was able to work while my vehicle was serviced. More

Always good service. Always respected and professional. Appointment made easy and service done on time. Always respected and professional. Appointment made easy and service done on time. More

Good and fat it peoples come fix car and talking about my car to fix car to fix More

It was tough to find the dealership. I called and the person on the phone was sort of helpful? Not really though. There should be more detials online about where they're located. It took I called and the person on the phone was sort of helpful? Not really though. There should be more detials online about where they're located. It took foreverrrrr to get the work done, even though I had a 7 AM appointment. The employee I worked with was very kind though. More