AutoNation Toyota South Austin - Service Center

Four hours to replace a 12V battery was twice too long but I did arrive without an appointment. but I did arrive without an appointment. More

Took our 18 Toyota Prius to have the brakes checked and we had to wait 3 hours before the service was done.We usually work with Art Gomez but were met by Carl Scheidt he scheduled us. we had to wait 3 hours before the service was done.We usually work with Art Gomez but were met by Carl Scheidt he scheduled us. More

Not a great experience overall, it seems they were just trying to upsell me on stuff by the recommend by the mechanic and I took it somewhere for a second opinion and told me everything they were recommend trying to upsell me on stuff by the recommend by the mechanic and I took it somewhere for a second opinion and told me everything they were recommending was looking in good shape. As well my car was ready for more than 30 minutes before they call me that the car was ready after being waiting 3+ hours for a regular service and alignment. More

Jared is always responsive, timely and excellent. Service provided and cost are always well explained. Service provided and cost are always well explained. More

Stay away. I was charged $395.10 for a battery MSRP of $291.89. Part# 28800-28100. No Dealer installation. This transaction was a parts counter purchase/pic I was charged $395.10 for a battery MSRP of $291.89. Part# 28800-28100. No Dealer installation. This transaction was a parts counter purchase/pick-up for self-install; the charge was for battery only. Occurred 02/23/23. More

A supposed 2hr service (which is already ridicules) turned out to be 4hrs. Dropped my car and the man who was helping was rude and put out that he had to figure out my appointment. After 2 1/2 I went t turned out to be 4hrs. Dropped my car and the man who was helping was rude and put out that he had to figure out my appointment. After 2 1/2 I went to see why I was still waiting and had not been contacted. My car seemed to be just sitting off to the side unattended. It wasn't even in the cue to be worked on. I was thrown and super annoyed at this point. I had to wait another hour before it was finished and the simply offered me a free oil change. I was late to pick up my child from school (which I am charged $25 for) and was unable to make another appointment. Pretty frustrating to say the least. More

Fast and efficient. Scheduled appointments make it very convenient. Friendly service. Reasonable price. 15.words. Scheduled appointments make it very convenient. Friendly service. Reasonable price. 15.words. More

Appreciated that there wasn’t a big upsell attempt at end of oil change. Texting upon completion of service was appreciated. Service rep was efficient. Kudos to her! Also picked up a key fob battery at the of oil change. Texting upon completion of service was appreciated. Service rep was efficient. Kudos to her! Also picked up a key fob battery at the parts sales counter. Gentleman working behind the counter was super-efficient and also friendly! More

Every employee is there to help and really cares about their customers. Would definitely recommend! their customers. Would definitely recommend! More

The service was very quick. They gave us really good information about our car for future reference. Appreciate their work! They gave us really good information about our car for future reference. Appreciate their work! More