AutoNation Toyota South Austin - Service Center

Who to may concern, I was very disappointed on my last visit for oil change my waiting time was for 3 hours which I never experienced ever before, after the long wait I call on someone for help and nobody visit for oil change my waiting time was for 3 hours which I never experienced ever before, after the long wait I call on someone for help and nobody responded, I asked one person and he said I’m on the phone but didn’t show that he was , I finally had to ask for the manager assistance and he immediately took action talking to the service advisor, the manager have said that I will get rein-verse the cost of the service amount. I hope it happens. Service Advisors could benefit from a better customer service . More

Gabby was the absolute best. The service department went well above and beyond for me. The service department went well above and beyond for me. More

The people who have helped me out have been kind, responsive, and knowledgeable. Got an oil change and a crash repair done in the last 6 months and both processes went smoothly. Would recommend. responsive, and knowledgeable. Got an oil change and a crash repair done in the last 6 months and both processes went smoothly. Would recommend. More

Took my car @11 to service center on a Saturday and was picked up by my husband to run errands. Spoke to multiple people and no one told me they closed early @4pm. Google said it closed @8. We show up @5 a picked up by my husband to run errands. Spoke to multiple people and no one told me they closed early @4pm. Google said it closed @8. We show up @5 and it’s all closed up. I had to spend the rest of the weekend without my car even though it was ready to go. I got an email that it was ready @ 3:15 but no one told us we had 45 minutes to come pick it up. We would have rearranged our schedule to come get it on time. More

Great service, usually done within same day if other items need to be addressed. Friendly and punctual. items need to be addressed. Friendly and punctual. More

Maximum good service, very standard on time for on the appointment, very good specific for the working price. appointment, very good specific for the working price. More

Alex and Gabriel (oil change shop) were great service providers - they took initiative, they persevered, they were completely professional. providers - they took initiative, they persevered, they were completely professional. More

Making an appointment for maintenance was easy online. The appointment took less time than I thought it would. I was able to save money with a 25% off coupon. I was pleased with the service at Auto Nation The appointment took less time than I thought it would. I was able to save money with a 25% off coupon. I was pleased with the service at Auto Nation. More

Auto Nation provided us with the required service in a timely manner, much faster than the estimated time. They were prompt and professional. timely manner, much faster than the estimated time. They were prompt and professional. More

Jared Jones is the best service advisor. Very informative, professional, courteous service advisor there. It's always a pleasure working with him. Very informative, professional, courteous service advisor there. It's always a pleasure working with him. More