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AutoNation Toyota South Austin - Service Center

Austin, TX

4.3
906 Reviews

906 Reviews of AutoNation Toyota South Austin - Service Center

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June 11, 2024

Isaac, one of the service advisors, is great and thorough, made sure to let me know how quick my car would take to get serviced and when it was finished More

by fel.coronado45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvarez, Isaac
Jun 13, 2024 -

AutoNation Toyota South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2024

They too care of issues. . great staff!! I will take my care to them for all my service needs More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Jun 12, 2024 -

AutoNation Toyota South Austin responded

We are pleased to hear you had such a positive experience with us, Charles! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2024

Garbage. Expect to get your vehicle back in a condition less desirable than when you brought it in. No attention to detail. Unprofessional by any standard. More

by jcox920
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All
Jun 06, 2024 -

AutoNation Toyota South Austin responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (512) 518-6900 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 05, 2024

I made an appointment for an oil change. Showed up and they said I didn’t have an appointment. Waited more than three hours then checked in for an update. They placed my car in the line for More

by Zombieadam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not snitching
Jun 07, 2024 -

AutoNation Toyota South Austin responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (512) 518-6900 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 31, 2024

If you do not know about cars like me . please find somewhere else to fix your car or for oil change. they gonna ripped you off.This is my last time on this dealership.i went for oil change More

by Aviskar KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy
Jun 05, 2024 -

AutoNation Toyota South Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (512) 518-6900 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 29, 2024

Isaac my Service Advisor at AutoNation South Austin was wonderful. I had a scheduled appointment for my truck’s 10,000 mile oil change and it was easy and fast. Thank you! More

by mybeau02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
May 30, 2024 -

AutoNation Toyota South Austin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2024

Juan, Efrain and Randy are the personification of professionalism, courtesy, and patience. We'll always return. Look forward to the care they take with our vehicles. More

by mpbeames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Efrain. Randy
May 30, 2024 -

AutoNation Toyota South Austin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2024

Awesome service center. Friendly staff. Job done correctly and in a timely manner. Complimentary car wash. More

by shaggy512.jf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sabatino
May 29, 2024 -

AutoNation Toyota South Austin responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 24, 2024

I have owned 5 Toyotas in my 75 years. Both my 2010 Corolla, that I gave to my daughter, and my 2015 Corolla are still being driven today. Need I say more?! More

by cmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Scott provided exceptional service and kept me informed of the progress.
May 27, 2024 -

AutoNation Toyota South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2024

I went yersterday to do my car maintenance schedule but I’m disappointed because they didn’t wash the car like in the other Toyota dealerships where have I done the maintenance before. More

by Neffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
May 24, 2024 -

AutoNation Toyota South Austin responded

Hi, thank you for bringing this matter to our attention. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (512) 518-6900.

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