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AutoNation Toyota South Austin - Service Center

Austin, TX

4.3
906 Reviews

906 Reviews of AutoNation Toyota South Austin - Service Center

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June 03, 2023

Great experience having service done on my Landcruiser. Service Advisor, Jared was helpful, friendly and knowledgeable. The wait was as expected and I was updated along the way. Communication was spot on- More

by coco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Jun 06, 2023 -

AutoNation Toyota South Austin responded

We are pleased to hear you had such a positive experience with us, Coco! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 03, 2023

Excellent service! Quite knowledgeable, friendly, thorough and efficient! I highly recommend Auto Nation Toyota South! It's the place to go! More

by tcfiddle64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Jun 06, 2023 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to see you soon!

June 01, 2023

No complaints. Showed up at my appointment time and was quickly helped. Paul advised me that my car had a recall that had not been attended to. I had no idea until More

by lmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jun 05, 2023 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 01, 2023

I’ve only ever had amazing service from Auto Nation South Austin Toyota. I’m in my 3rd 4Runner and won’t take it anywhere else. Tony Do in service is awesome: professional, knowledgeable, and very thorough a More

by jawest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Do
Jun 05, 2023 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 01, 2023

Art was great. Always my go to. Trust what he tells me and have not ever had any issues with him. I'll continue to see him as long as he's there. Would recommend hi More

by Efrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Gomez
Jun 05, 2023 -

AutoNation Toyota South Austin responded

Hi Efrain, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 31, 2023

The service manager kept me updated on progress of my warranty repair and it was completed to my satisfaction. More

by 8dfarrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela trevino
Jun 05, 2023 -

AutoNation Toyota South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2023

Service department manager Tony Sabatino was outstanding. He identified our problem as stolen catalytic converters, quoted a price and speedily repaired our truck. Prompt, efficient and exceptionally underst More

by rory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
May 31, 2023 -

AutoNation Toyota South Austin responded

Hi Rory, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2023

Who to may concern, I was very disappointed on my last visit for oil change my waiting time was for 3 hours which I never experienced ever before, after the long wait I call on someone for help and nobody More

by Lucina s paules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Gustafson
May 27, 2023 -

Lucina s paules responded

Hoping for a better customer service as soon as dropping off the vehicle, will be nice if someone comes out right away not make you wait for 15 or 20 mins , on a service person to pick up your keys. It’s so many people working in there , but we feel to be ignored ! Thank you.

May 27, 2023 -

Lucina s paules responded

N/A

May 26, 2023

Gabby was the absolute best. The service department went well above and beyond for me. More

by joshrenteria89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
May 30, 2023 -

AutoNation Toyota South Austin responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 24, 2023

The people who have helped me out have been kind, responsive, and knowledgeable. Got an oil change and a crash repair done in the last 6 months and both processes went smoothly. Would recommend. More

by melody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reed, Jared Jones
May 30, 2023 -

AutoNation Toyota South Austin responded

Hi Melody, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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