AutoNation Toyota South Austin - Service Center

Emily and Steven went out of their way to give us the best possible price for our vehicle. Both were very professional and also pleasant to work with. best possible price for our vehicle. Both were very professional and also pleasant to work with. More

I purchased my Toyota 2017 RAV4 at this dealership and have had all my maintenance done here regularly. I always have Tony Sabatino take care of me. His professionalism, knowledge, experience and outstand have had all my maintenance done here regularly. I always have Tony Sabatino take care of me. His professionalism, knowledge, experience and outstanding customer service is what keeps me coming back. I hope Auto Nation Toyota South Austin knows what an asset he is to your service department. Thanks Tony. DL More

Gabriela assisted me during my last visit and was incredibly helpful, polite and communicative. I appreciate her demeanor and attitude to help provide the right answers to my questions without being incredibly helpful, polite and communicative. I appreciate her demeanor and attitude to help provide the right answers to my questions without being condescending. I also appreciate the service team’s attentiveness and quality work. More

Quick and professional updates on next maintenance required plenty of seating outside in a shaded area required plenty of seating outside in a shaded area More

I recently took my Toyota 4Runner in for an oil change and a trip check. Greg Coy is my Service Advisor, assisted by Arturo Gomez. I have used Greg and AutoNation Toyota South Austin exclusively since I and a trip check. Greg Coy is my Service Advisor, assisted by Arturo Gomez. I have used Greg and AutoNation Toyota South Austin exclusively since I purchased this vehicle in 2006. Greg has kept this vehicle in excellent condition, advising me what work absolutely needs to be done to keep the vehicle running smoothly and safely. If work can be delayed, he is open and honest about it. I will continue taking my 4Runner to Greg and this Toyota Service Center as I am very pleased with the service I receive. More

I bought my car and have been servicing it at this location since 2022. Overall, I am happy about the service I get from the advisors (some had been betters than others but there are few things the location since 2022. Overall, I am happy about the service I get from the advisors (some had been betters than others but there are few things the service unit could improve upon: Bring back drop off services. Even if you charge a fee, it would be nice to have this option. Provide a complementary car wash (I was super impressed the day I picked up my car and, it had been washed! Communicate with owner every so often even if you have not received the info you need to communicate to him/her/them. Last time I had to call after waiting for almost 4 hrs to hear from my advisor. It turned out that he was waiting to get the ok from the extended warranty company in order to replace my tire, but it would had been great to know that so I could had prepared alternate transportation arrangements in advance. Be very clear and transparent about the maintenance schedule: I was under the impression I had to bring my car for oil change every 5,000 miles, which is not the case. Having a maintenance schedule at hand could help me to better plan and stress less about having to bring my car so often since I drive it a lot. Thank you very much for this opportunity to share my suggestions. I hope you can take them into consideration. Sincerely, Dora Magana More

The service department has always provided excellent service. I have dealt with Greg Coy for many years, he is now a manager, so I have been working with Art Gomez and he is just as friendly, knowledge service. I have dealt with Greg Coy for many years, he is now a manager, so I have been working with Art Gomez and he is just as friendly, knowledgeable, professional and thorough. I never hesitate to take my car in for service, because I know they will take care of me and provide excellent service! More

Greg Coy is an awesome service manager. . He always delivers what I need and expect. . He always delivers what I need and expect. More

Everyone I have dealt with in the service department has been warm, friendly, professional and thoroughly knowledgeable. been warm, friendly, professional and thoroughly knowledgeable. More

Appt was on time---Tony Sabatino was very helpful in advising me. Very pleased with the service. advising me. Very pleased with the service. More