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AutoNation Toyota South Austin - Service Center

Austin, TX

4.3
906 Reviews

906 Reviews of AutoNation Toyota South Austin - Service Center

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September 04, 2023

Very east to schedule maintenance. On-site staff professional in explaining what was going to be done to my vehicle. More

by panicmom2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 07, 2023 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2023

Listened and answered my questions and gave sound advice. Explanations clearly stated in timely manner. More

by Jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 07, 2023 -

AutoNation Toyota South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

September 02, 2023

I’ve been using this dealership for years. Everyone is always friendly and professional. The services they provide are top notch. I have other Toyota dealerships near me, but I have not experi More

by Alexisjai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg and I think Erick
Sep 06, 2023 -

AutoNation Toyota South Austin responded

Hi, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 28, 2023

I have never been disappointed by AutoNation car service center. They make me feel like family. They serviced my car in a timely manner and explained what needed to be done and how much it was going to cost More

by njhernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Sep 03, 2023 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 26, 2023

The mechanical service was fast and good. But, I politely requested they put the sun mat on my car after they were done. My reason, my car had to be at the dealer for several hours parked und More

by fabi_vergara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Aug 30, 2023 -

AutoNation Toyota South Austin responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota South Austin take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (512) 518-6900 -- we hope to hear from you soon.

August 24, 2023

Honest, helpful, Kind, and Alex Soto is the MVP Overall a great place for all Automotive needs! More

by LyftBeast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Soto
Aug 30, 2023 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 22, 2023

three and a half hours to do a state inspection, and make a key, promised one hour and 15 minutes. I had an appointment. Also charged $20 for shop supplies for a state inspection. Place is a rip off. More

by rstaman46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
Aug 24, 2023 -

AutoNation Toyota South Austin responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota South Austin take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (512) 518-6900 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

August 19, 2023

I took my car into service on the agreed date. The service was quick, fast, and hassle free. More

by Andrewnguyen10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Owens
Aug 30, 2023 -

AutoNation Toyota South Austin responded

Hi, your wonderful feedback and rating mean a lot to us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 18, 2023

Issac was the best! ! Got me in and out quickly for a routine oil change and provided all the info I needed for my next visit. Was able to get work in the lobby while I More

by Fernando Alcantar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac Alvarez
Aug 23, 2023 -

AutoNation Toyota South Austin responded

Hi Fernando, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2023

Tony S. and his tech provided outstanding service and turn around time. Tony is an excellent communicator and exceeded my expectations. I’m very impressed. More

by TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony S.
Aug 22, 2023 -

AutoNation Toyota South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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