AutoNation Toyota South Austin

Jim Lee is wonderful to work with! No pressure at all. This is our 3 vehicle we have purchased from Jim. Will keep buying from him as long as he’s there! No pressure at all. This is our 3 vehicle we have purchased from Jim. Will keep buying from him as long as he’s there! More

I set an appointment with Jacob Guereca. He met me at the appointed time and proceeded to check for vehicles that we can test drive. After trying a Tacoma and a 4Runner Jacob looked up inc He met me at the appointed time and proceeded to check for vehicles that we can test drive. After trying a Tacoma and a 4Runner Jacob looked up incoming inventory. We settled on a 4Runner SR5. He took our keys for appraisal and we started negotiating. Both Jacob and Darren (Sales Manager) were very reasonable. They made their offers and we countered. After a couple of back and forths, we had a deal. The process was straightforward and true. I would recommend AutoNation Toyota to anyone who's in the market for a new vehicle. More

It took autonation nearly 3 days to diagnose the issues with my vehicle. The representative was friendly and did what he could to help the process and ease the situation but obviously there was some miscom with my vehicle. The representative was friendly and did what he could to help the process and ease the situation but obviously there was some miscommunication about when they were able to get my car in and how long it would take. I waited in the lobby for 5-6 hours before I was told they would need to keep my car over night, and then I had to make the effort to continuously check on the progress of the diagnosis after almost 2 more whole days. More

The repair/ extended warranty package I purchased is a joke! When I first purchased this car, all these promises were made now with 30K miles on it, their charges go up. Very disappointed. My repair facil joke! When I first purchased this car, all these promises were made now with 30K miles on it, their charges go up. Very disappointed. My repair facilitator was great. Just not happy with this expensive plan I purchased. Told I only have 4 free oil changes left. More

Eric was amazing, he got me in and out with the car I want, Lauren in finance was amazing too, 10 stars ❤️❤️❤️ want, Lauren in finance was amazing too, 10 stars ❤️❤️❤️ More

The service center was so helpful and kind. I had to take my car in to get some issues resolved after buying it at a different Toyota location. I wanted to be mad but Aaron made the process sm I had to take my car in to get some issues resolved after buying it at a different Toyota location. I wanted to be mad but Aaron made the process smooth. I had to leave my car for several days which was tough but otherwise I can't complain! More

The Service Center ay AutoNation is great. Easy to deal with. I get in and out with no hassles. Tony Do is excellent to work with. Easy to deal with. I get in and out with no hassles. Tony Do is excellent to work with. More

I had to wait for quite a bit prior to getting the car in for servicing, all while I watched a lot of service people spending a lot of time moving cars around on the lot. Seems like there could be a better s for servicing, all while I watched a lot of service people spending a lot of time moving cars around on the lot. Seems like there could be a better system. All was good once we got in for service. Need to get the snack machine fixed. Loved that the sales people are in desks in the waiting room. They were quite helpful. I wanted to buy a RAV4 Prime and they shared that it would likely be a multi-year wait. More

The staff here went above & beyond to ensure they delivered exceptional service on my RAV4. I needed a lift gate replacement & Tony Do kept me updated over the course of a few months until my parts a delivered exceptional service on my RAV4. I needed a lift gate replacement & Tony Do kept me updated over the course of a few months until my parts arrived. Jason Alves made sure I wasn’t without a vehicle while mine was under repair, & made great effort to find me an available loaner vehicle. Greg made sure the the loaner vehicle had a full tank of gas & helped me connect my phone to CarPlay so the transition was seamless. Everything about my experience was delightful, with a quick turnaround time from start to finish on the repair. Thanks to everyone for the great on-going communication & customer service! You helped ease the stress of my already chaotic week. More

2end time buying a truck and 2end time getting more for my money and leave with a smile! They were honest patient and informative! my money and leave with a smile! They were honest patient and informative! More