AutoNation Toyota South Austin

I have been a customer of AutoNation for well over 15 years and have always received excellent service. If there is something that isn't right they make it right, on the spot. years and have always received excellent service. If there is something that isn't right they make it right, on the spot. More

After my last experience at this dealership where I waited 3 hours with no communication from the advisor for a 5K service that ended up never being performed, I thought I would never use AutoNation ag waited 3 hours with no communication from the advisor for a 5K service that ended up never being performed, I thought I would never use AutoNation again. I ended up getting my car serviced elsewhere, which turned out to be a very positive experience. However, I decided this was a problem with my original advisor allowing my work order to fall thru the cracks, so I tried another advisor to give AutoNation one more chance to keep me as a customer. Jared Jones was an excellent advisor choice. He was attentive to my needs, offered recommended work without any pressure, did an excellent job communicating the status of the work, and got me out in a timely manner. I will continue to use AutoNation Toyota. More

GREAT SERVICE. I'm always able to get an appointment in a timely manner. The service technician is always great at communicating any problems they see with any of I'm always able to get an appointment in a timely manner. The service technician is always great at communicating any problems they see with any of our vehicles and always offer great advice on the next steps taken to ensure that our fleet stays on the road. We are a small business located in South Austin so the location is great as well. Thanks AutoNation South!!!! More

The wait wasn’t as bad as I thought it was going to be. They started my appointment on time and my technician was patient with me and answered all my questions! They started my appointment on time and my technician was patient with me and answered all my questions! More

The service appointment accomplished what it was meant to and Jared was really helpful at the end helping me fix Bluetooth connectivity. I give 4 stars because they didn't take my car back for 3 hours and I and Jared was really helpful at the end helping me fix Bluetooth connectivity. I give 4 stars because they didn't take my car back for 3 hours and I had an appointment. I was there for 5 hours for what I was told would take two, and they knew I was waiting and not leaving the car. So... why have an appointment? More

My car is running great from regular maintenance at Autonation. Anthony was very helpful with my shuttle home and customer service. Autonation. Anthony was very helpful with my shuttle home and customer service. More

This is the best place to buy any vehicle. Service is amazing. Abbigail Gass is extremely knowledgeable and no pressure at all. She just explains the facts and let’s you take it from there. Service is amazing. Abbigail Gass is extremely knowledgeable and no pressure at all. She just explains the facts and let’s you take it from there. More

Fantastic strait forward service. Transparency with the purchase. My time here was valued. Tom was great. Transparency with the purchase. My time here was valued. Tom was great. More

Chris (salesman) was awesome but when provided a vehicle that they have inspected twice say all is good but then you find out that the strut assembly has to be replace in the 7 day grace, a tire is missing that they have inspected twice say all is good but then you find out that the strut assembly has to be replace in the 7 day grace, a tire is missing a lug nut, visor missing cap/screw to prevent from smacking me every time I drive and not providing the warranty copy that’s a problem. I’m torn about this but yeah.. More

Abbi was so wonderful and attentive. She listened to my concerns and didn’t try to rush me. Not pushy at all. 100% I would buy a car from here again. She listened to my concerns and didn’t try to rush me. Not pushy at all. 100% I would buy a car from here again. More