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AutoNation Toyota South Austin

Austin, TX

4.5
1,730 Reviews
AutoNation Toyota South Austin is one of the largest Toyota dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Toyota cars, trucks, and SUVs. Located in Austin and only a few minutes south of Downtown, AutoNation Toyota South Austin is your local destination for all things Toyota. Check out our website or visit our Austin showroom in person to find your perfect new or used Toyota today!
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4800 S I-35 Frontage Rd

Austin, TX

78745

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Showing 1,730 reviews

September 05, 2022

Erik Gustafson was my service rep. He was very informative and professional and helped resolve my problem quickly. More

by kitcasati
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Gustafson
Sep 09, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 04, 2022

Takes too long to perform a OIL change more than 2 hours is too much to wait for your vehicle service and then you ask for some information about a guarantee they sold you and they don't know the answer th More

by j3sus_44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ef
Sep 08, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.

September 04, 2022

Waiting time is too long. Staffs are nice. Boring during wait. 10k maintenance takes long. More

by Jini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
Sep 08, 2022 -

AutoNation Toyota South Austin responded

Thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.

September 03, 2022

Jim Lee is wonderful to work with! No pressure at all. This is our 3 vehicle we have purchased from Jim. Will keep buying from him as long as he’s there! More

by PM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lee
Sep 07, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 03, 2022

I set an appointment with Jacob Guereca. He met me at the appointed time and proceeded to check for vehicles that we can test drive. After trying a Tacoma and a 4Runner Jacob looked up inc More

by pgtalabis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Guereca, Darren
Sep 08, 2022 -

AutoNation Toyota South Austin responded

Pgtalabis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 02, 2022

It took autonation nearly 3 days to diagnose the issues with my vehicle. The representative was friendly and did what he could to help the process and ease the situation but obviously there was some miscom More

by Toyotaforlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember the representatives name
Sep 07, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (512) 518-6900 -- we hope to hear from you soon.

September 02, 2022

The repair/ extended warranty package I purchased is a joke! When I first purchased this car, all these promises were made now with 30K miles on it, their charges go up. Very disappointed. My repair facil More

by Susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Do
Sep 07, 2022 -

AutoNation Toyota South Austin responded

Hi Susan, thank you for taking the time to leave us feedback. Please call our General Manager at (512) 518-6900 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

September 02, 2022

Eric was amazing, he got me in and out with the car I want, Lauren in finance was amazing too, 10 stars ❤️❤️❤️ More

by Alyssa.gauna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric L, Lauren p
Sep 07, 2022 -

AutoNation Toyota South Austin responded

Hi Alyssa, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 02, 2022

The service center was so helpful and kind. I had to take my car in to get some issues resolved after buying it at a different Toyota location. I wanted to be mad but Aaron made the process sm More

by autumn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Sep 07, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 01, 2022

The Service Center ay AutoNation is great. Easy to deal with. I get in and out with no hassles. Tony Do is excellent to work with. More

by rogeneb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Do
Sep 07, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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