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AutoNation Toyota South Austin

Austin, TX

4.5
1,730 Reviews
AutoNation Toyota South Austin is one of the largest Toyota dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Toyota cars, trucks, and SUVs. Located in Austin and only a few minutes south of Downtown, AutoNation Toyota South Austin is your local destination for all things Toyota. Check out our website or visit our Austin showroom in person to find your perfect new or used Toyota today!
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4800 S I-35 Frontage Rd

Austin, TX

78745

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Showing 1,730 reviews

October 05, 2022

As expected with a dealership, prices were high. But service person was helpful, instructive, and very prompt at keeping me informed as soon as problems and the work to fix them became known. More

by tlaramey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
Oct 11, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 05, 2022

I can't recommend this dealership enough. The word done to our vehicle was held in the highest regard and Charles Reed was an absolute honest and straight forward gentlemen when it came to t More

by KDV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Reed
Oct 11, 2022 -

AutoNation Toyota South Austin responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota South Austin. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 05, 2022

Josh was a very helpful and informed Service Manager. The technicians made a good diagnosis and quick repair. It was our first time to this Service Department and dealer and we were impressed! More

by AnnJerome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tippet
Oct 11, 2022 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2022

Cindy was great to work with. The trade in process was super simple and hassle free! I would highly recommend using her again for any of your used car needs. More

by heather.leann.rupert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy
Oct 11, 2022 -

AutoNation Toyota South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 04, 2022

In a time when inventory is low, Autonation Toyota had the exact Tundra I was looking for. My wait was only about a week, and it was EXACTLY what I was looking for. Even with interest rates going up, they More

by brian424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Oct 10, 2022 -

AutoNation Toyota South Austin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 04, 2022

It took 2+ hours to rotate tires. Yes I had an appointment. They did not find me when it was done. I had to go ask them. It was in a stack with three on top of it. How much longer wou More

by Polly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared
Oct 10, 2022 -

AutoNation Toyota South Austin responded

Hi Polly, we are deeply disappointed by your experience at AutoNation Toyota South Austin. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

October 04, 2022

Incredible experience buying a car on AutoNation, the process was very straightforward the attention was very nice. More

by Ing.sanchez777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Garcia
Oct 10, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2022

Buen servicio al cliente amables y dispuestos a ayudar y contestar preguntas e inquietudes. Muy recomendable! More

by Marilinestrada417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Soto
Oct 08, 2022 -

AutoNation Toyota South Austin responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Agradecemos su recomendación de AutoNation Toyota South Austin y esperamos poder servirle nuevamente en el futuro.

October 03, 2022

Carl was great! He was nice, understanding, and so helpful! Overall a great experience! I love Toyota! More

by Darce3758
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl
Oct 08, 2022 -

AutoNation Toyota South Austin responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

October 03, 2022

Even with an appointment made weeks in advance, AutoNation expects the customer to wait for 3 hours for an oil change. I hate coming here. More

by LA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
Oct 08, 2022 -

AutoNation Toyota South Austin responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.

Oct 09, 2022 -

LA responded

If this were an isolated experience, I wouldn't have bothered with a survey. Being treated like cattle is what I've grown to expect from AutoNation service. Additionally, I never trust the "inspection report" provided because it is not based on an actual inspection but rather on historical service records. It is just always a miserable experience.

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