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AutoNation Toyota South Austin
Austin, TX
1,796 Reviews
AutoNation Toyota South Austin is one of the largest Toyota dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Toyota cars, trucks, and SUVs. Located in Austin and only a few minutes south of Downtown, AutoNation Toyota South Austin is your local destination for all things Toyota. Check out our website or visit our Austin showroom in person to find your perfect new or used Toyota today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,796 reviews
October 28, 2022
To be fair, I've had good experiences with this service department. I brought my Prius in for routine check and maintenance. I had scheduled a 9:45 am appointment and was told by my rep that it would be 2 department. I brought my Prius in for routine check and maintenance. I had scheduled a 9:45 am appointment and was told by my rep that it would be 2-3 hours so I decided to stay and wait. Around noon, I asked how much longer it would be and if they had deduced any issues. I was told that it would be another 45-60 minutes until they'd be able to look at it. I ended up being there until about 4 PM, having had nothing to eat except a bagel around 9 am. It's unacceptable to keep people waiting that long, especially with no shuttle service to take them elsewhere if the work time is going to be ALL DAY. My rep tried to assuage the situation with a free oil change and while I did appreciate that, it didn't really help as ultimately, it was a waste of a day for me. You need to do a better job of setting expectations and be clear when defining what that wait time is all about. More
by cowchica25
Employees Worked With
Joshua Totty, Lisa Parasrami
October 28, 2022
This review is solely about the process used to sell my Toyota to AutoNation. Emily Mueller did an outstanding job and the system worked perfectly. I recommend potential sellers to ask for her. Toyota to AutoNation. Emily Mueller did an outstanding job and the system worked perfectly. I recommend potential sellers to ask for her. More
by Me
Employees Worked With
Emily Mueller
