AutoNation Toyota South Austin

I had an easy and excellent experience with my purchase and great customer service with my maintenance care and great customer service with my maintenance care More

The only reason I am not giving this Dealership which I have the utmost respect for is because I had a 7:30am appointment and was in there waiting room for a full 4 hours. It kind if made me feel like (Wh have the utmost respect for is because I had a 7:30am appointment and was in there waiting room for a full 4 hours. It kind if made me feel like (Why make an appointment)... To there defense on that particular morning they had major computer problems and they were super courteous while keeping me informed of the progress on my vehicle as well as not charging me for any labor I still have a hard time with a full 4 hour wait. This is a premier dealership in my opinion and I will always continue to go to them for all of my Service Department needs their Service Writer was the example of what Customer Service is all about. I commend them for going the extra mile although I asked for nothing and didn't complain. I would honestly recommend them to family and friends and those who seek Quality Service, Knowledgeable Employee's and Courtesy! Thanks AutoNation Austin Texas!!! More

We are lucky to have Barry as our sales rep. Barry worked on this site for 21 years and is super patient with us and we bought two cars. Barry worked on this site for 21 years and is super patient with us and we bought two cars. More

Art was very helpful and knowledgeable - took care of the situation swiftly. He let me discuss my concerns and heard me out respectfully situation swiftly. He let me discuss my concerns and heard me out respectfully More

I do not like filling out surveys for every interaction I have with a retailer or service provider, but I must make an exception for the services provided by AutoNation Toyota and specifically service writer have with a retailer or service provider, but I must make an exception for the services provided by AutoNation Toyota and specifically service writer Art Gomez. I sent an email to Art about symptoms of my Prius, and he diagnosed the problem, estimated the time for repair and oversaw the entire process. He is really good at what he does. He keeps my car in tip top shape. I'm not anticipating any problems in the future, but I have a friend at AutoNation that makes dealing with the problem less of a hassle. Thanks, Art. More

Juan was very professional and courteous. He explained all needed repairs simply and had pictures to back up reason for replacements. He explained all needed repairs simply and had pictures to back up reason for replacements. More

Quick service and good customer service. The waiting area needs some touch up. Furniture is old. The waiting area needs some touch up. Furniture is old. More

7 hours! !! It took 7 hours for an oil change and inspection! I even had an 7am appointment . I'm not really sure what the point of making an appointment if !! It took 7 hours for an oil change and inspection! I even had an 7am appointment . I'm not really sure what the point of making an appointment if it takes 7 hours for an oil change and inspection. I have been a loyal customer for about 14 years, but their service is going in the wrong direction. More

Working with Stephen Tapia at AutoNation Toyota South Austin and it's been super easy. Easy discussion, no push on buying a higher or different car, and simple paperwork to get the process going. Steph Austin and it's been super easy. Easy discussion, no push on buying a higher or different car, and simple paperwork to get the process going. Stephen is knowledgeable and quick to respond to any questions I have. More

Very pleased with my overall service experience at AutoNation Toyota South Austin. Art Gomez and team took complete care of me and had my 4Runner ready for pickup in a very short amount of time. Rea AutoNation Toyota South Austin. Art Gomez and team took complete care of me and had my 4Runner ready for pickup in a very short amount of time. Really impressed with the overall speed and delivery of services. More