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AutoNation Toyota South Austin

Austin, TX

4.5
1,730 Reviews
AutoNation Toyota South Austin is one of the largest Toyota dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Toyota cars, trucks, and SUVs. Located in Austin and only a few minutes south of Downtown, AutoNation Toyota South Austin is your local destination for all things Toyota. Check out our website or visit our Austin showroom in person to find your perfect new or used Toyota today!
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4800 S I-35 Frontage Rd

Austin, TX

78745

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Showing 1,730 reviews

November 12, 2022

Asked to have speakers checked, but there was no mention of it at check out. The speakers still sound distorted. More

by Monk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 21, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (512) 518-6900 -- we hope to hear from you soon.

November 11, 2022

The staff was welcoming and friendly. Tom answered all my questions efficiently, I never felt pushed toward a sale or add ons. The finance team was happy to work with me and achieve a pay More

by Wil T
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom / Daniel
Nov 21, 2022 -

AutoNation Toyota South Austin responded

Hello Wil, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 11, 2022

They're on time in-and-out services excellent The quality of work is profession service communication song time Can't ask for better service thank you to Thank you Toyota nation More

by Pettey72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 21, 2022 -

AutoNation Toyota South Austin responded

Hello Pettey, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 11, 2022

I honestly can't say enough good things about the staff and the positive experience I had at AutoNation Toyota South Austin. Anyone that has shopped for a new vehicle in the last couple of years knows how More

by robinstandridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny, Tory, Angel
Nov 21, 2022 -

AutoNation Toyota South Austin responded

Hello Robin, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 11, 2022

As my first time coming here with my daughter Charles Dubon approach us really quick. We were looking for a specific vehicle which was in really good condition. The whole process was quick, transparent a More

by Lorie Turowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Dubon
Nov 21, 2022 -

AutoNation Toyota South Austin responded

Hello Lorie, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 10, 2022

Always been happy with this dealership service dept but making an appt doesn't seem to speed things up. The service has always been as it should have been. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustovson, don't remember first name.
Nov 16, 2022 -

AutoNation Toyota South Austin responded

Hi Sue, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2022

Service was great but they should work on their communication especially if the wait time exceeds the estimated wait time. More

by Purplerain0620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Nov 18, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 10, 2022

Great service overall, just took a good while for someone to acknowledge me and get me checked in. More

by Aadrian1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 18, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 10, 2022

I took my car for service, everything went excellent, I did not have to wait long for the type of service. I could summarize saying that like always, they go above and beyond!! Thank you for the great serv More

by Luis Fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Nov 18, 2022 -

AutoNation Toyota South Austin responded

Hi Luis, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2022

It would have been a 5 but for one reason, that is there was no training on the new Tundra Hybrid. Everything was changed from past Tundra’s. Don’t get me wrong, the charges are good and my salesman that I’ More

by johnivy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Lee
Nov 16, 2022 -

AutoNation Toyota South Austin responded

Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

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