AutoNation Toyota South Austin

Tom N is the best sales person. ! He was fast and efficient. Thank you 😊 Autonation is the best ! He was fast and efficient. Thank you 😊 Autonation is the best More

Stay away. I was charged $395.10 for a battery MSRP of $291.89. Part# 28800-28100. No Dealer installation. This transaction was a parts counter purchase/pic I was charged $395.10 for a battery MSRP of $291.89. Part# 28800-28100. No Dealer installation. This transaction was a parts counter purchase/pick-up for self-install; the charge was for battery only. Occurred 02/23/23. More

A supposed 2hr service (which is already ridicules) turned out to be 4hrs. Dropped my car and the man who was helping was rude and put out that he had to figure out my appointment. After 2 1/2 I went t turned out to be 4hrs. Dropped my car and the man who was helping was rude and put out that he had to figure out my appointment. After 2 1/2 I went to see why I was still waiting and had not been contacted. My car seemed to be just sitting off to the side unattended. It wasn't even in the cue to be worked on. I was thrown and super annoyed at this point. I had to wait another hour before it was finished and the simply offered me a free oil change. I was late to pick up my child from school (which I am charged $25 for) and was unable to make another appointment. Pretty frustrating to say the least. More

Fast and efficient. Scheduled appointments make it very convenient. Friendly service. Reasonable price. 15.words. Scheduled appointments make it very convenient. Friendly service. Reasonable price. 15.words. More

Appreciated that there wasn’t a big upsell attempt at end of oil change. Texting upon completion of service was appreciated. Service rep was efficient. Kudos to her! Also picked up a key fob battery at the of oil change. Texting upon completion of service was appreciated. Service rep was efficient. Kudos to her! Also picked up a key fob battery at the parts sales counter. Gentleman working behind the counter was super-efficient and also friendly! More

Every employee is there to help and really cares about their customers. Would definitely recommend! their customers. Would definitely recommend! More

The service was very quick. They gave us really good information about our car for future reference. Appreciate their work! They gave us really good information about our car for future reference. Appreciate their work! More

Great sales and customer service by your sales rep Alex Lomeli. Looking forward to driving my new Rav 4 Lomeli. Looking forward to driving my new Rav 4 More

Amiel was a great help! Very trustworthy salesman! We bought a highlander and will recommend family and friends here!! Very trustworthy salesman! We bought a highlander and will recommend family and friends here!! More

I arrived at 7AM and was told my assigned service advisor was running late and another would help me. There were only 3 other customers in the waiting room so I thought it would probably be pretty fast. I' was running late and another would help me. There were only 3 other customers in the waiting room so I thought it would probably be pretty fast. I'm used to being there an hour or two hours tops. There was no feedback and there were no updates. After going inside to wait, the service advisor visited me one time to make recommendations and get approval and there were no other updates offered during the SIX HOUR visit. I left at 1:00 PM, when I went looking for the service advisor. My car was suddenly ready immediately. More