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AutoNation Toyota South Austin

Austin, TX

Overview
Reviews
Vehicles
4.5
1,795 Reviews
AutoNation Toyota South Austin is one of the largest Toyota dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Toyota cars, trucks, and SUVs. Located in Austin and only a few minutes south of Downtown, AutoNation Toyota South Austin is your local destination for all things Toyota. Check out our website or visit our Austin showroom in person to find your perfect new or used Toyota today!
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4800 S I-35 Frontage Rd

Austin, TX

78745

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Showing 1,795 reviews

May 05, 2023

I went for 60K maintenance for my car. Service staff are nice and I got my serviced on time. More

by SIVA NADELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Epi Rodriguez
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May 08, 2023 -

AutoNation Toyota South Austin responded

Hi Siva, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

I’m very much happy to purchase Camry 2023 from AutoNation South Austin for their competitive price offer. More

by Murad
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Barry Isbell
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May 04, 2023 -

Murad responded

Thanks

April 29, 2023

I went for annual maintenance for my car. good service.staffs are nice. The waiting room is comfy, with complementary coffee and Wi-Fi that I can work there and waiting for my car service. More

by Xsilence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
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May 03, 2023 -

AutoNation Toyota South Austin responded

We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

April 26, 2023

Good reliable competent services and done on time. Service advisor is reliable and keeps me informed More

by bwaller1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
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May 01, 2023 -

AutoNation Toyota South Austin responded

We are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 26, 2023

I had great help with Stephen tapia and rito tbey helped me with everything I need and took my old car for a trade in and out with great service More

by carmonajoshua65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Tapia
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May 01, 2023 -

AutoNation Toyota South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! If you're ever in need of more help, please let us know!

April 25, 2023

I received a call from a representative informing me of a recall for my truck. We scheduled an appointment and the service was completed a couple of days later. I was alerted ahead of time of the amount of w More

by E. Munoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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Apr 28, 2023 -

AutoNation Toyota South Austin responded

Hi Munoz, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 25, 2023

Service advisor did not listen or diagnose the issue I had with my Toyota Tundra. More

by Daddycougar63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Epi Rodriquez
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Apr 28, 2023 -

AutoNation Toyota South Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (512) 518-6900 to discuss what we can do to help.

Apr 28, 2023 -

Daddycougar63 responded

We purchased a RV and needed the brake controller pin on the 7 pin hitch ( factory one on the bumper) to be checked, my test said it didn’t work. I explained this in detail to Epi Rodriquez and he clearily wrote this on the work order. As I was in the waiting area, the technician called me explaining the pin was working and sent me a video of the instrument he was using. It wasn’t until later I realized the video was taken inside the vehicle, not at the 7 pin plug on the rear bumper. So, I sccepted he had it working and after paying a $240 diagnostic fee, took the vehicle. I hooked it up to the RV and determined the brakes still weren’t working. I then purchased my own tester and clearily the brake controller pin didn’t work. So, I took the Tundra to Texas Hitch in Austin and they confirmed it wasn’t working so I had them fix it which they did very professionally and it now engages the brakes on the RV. We’ve owned over 15 Toyotas since 1980, the first being a Corona. We’ve purchased 2 Toyotas from your dealership and my son has purchased one from you at my recommendation. I am having a hard time getting over your service departments insistence the Tundras brake controller pin was working basically implying I didn’t know what I was doing. At this time, my intention will be to use San Marcos Toyota for future service work and purchases, trust is a hard thing to restore.

April 25, 2023

Service was fast, but maintenance light was left on and tire pressure was not adjusted as it should have been with the maintenance package I purchased. It’s about a 20 mins. commute to get to this service More

by OB
Purchase Time
Recommend Dealer
No
Employees Worked With
Tony D.
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Apr 28, 2023 -

AutoNation Toyota South Austin responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota South Austin take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.

April 25, 2023

Great Sales experience with Patrick Benadum and AutoNation Toyota South Austin. I definitely recommend him and this dealership! More

by Albert Papi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Benadum
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Apr 28, 2023 -

AutoNation Toyota South Austin responded

Hi Albert, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 24, 2023

They are really fast really good service i didn’t have to wait that long for them to fix my car thank you More

by zac.munoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
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Apr 27, 2023 -

AutoNation Toyota South Austin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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