AutoNation Toyota South Austin

Knowledgeable service advisors - competitive prices and wait times matched job expectations. Toyota quality as expected. wait times matched job expectations. Toyota quality as expected. More

The dealership and the service department used to be my favorite place to do business with. I have bought two cars during the last 6 years from the dealership and I have only done service related follow up favorite place to do business with. I have bought two cars during the last 6 years from the dealership and I have only done service related follow ups with the related department in place, but not anymore. The quality has dropped magnificently, even with appointment in place as early bird, it takes more than half a day for a simple oil change, the reminding sticker for the next service is nowhere to find and I still have the reminder from two service ago on my windshield and..... I'm just wondering how Toyota doesn't know it already? Finally people will talk to the Toyota headquarters and complain about the quality of service you are providing. More

Tony Do is doing a good job to serve customer. On time, fast and good courtesy On time, fast and good courtesy More

Nice people, very professional and good price. The purchase experiences are very good and easy here. The purchase experiences are very good and easy here. More

Luis did a great job. He was able to explain everything concerning my purchase and was polite and professional. He was able to explain everything concerning my purchase and was polite and professional. More

Pleasant, knowledgeable staff. Clean, modern facility . Good experience. Just waiting on my order to come in! Clean, modern facility . Good experience. Just waiting on my order to come in! More

This visit Lacked service 7/11/23- Appointment for routine maintainence but I also needed them to check on a tire issue & check engine light that had just come on; plus state inspection. They kept ca routine maintainence but I also needed them to check on a tire issue & check engine light that had just come on; plus state inspection. They kept car my 4+ hours the only call I got was 'it's done'--but they didn't address the check engine issue & bc of that-they couldn't do the state inspection. I would have had more time & money if I had gone to a lube shop. Now I get to schedule a 2nd appointment (more hours w/o transportation) this week--w a minimum cost of $180 more. I will still use AutoNation-Toyota South Austin--but they are hit & miss in terms of satisfaction Your waiting room couches/chair are in desparate need of updating--they look bad & feel as bad as they look. Just try to sit in one for even 10min-& remember your customers are needing to use them an hour-usually much more than 1 hour! More

The service department in this location is always courteous and on time. I bought my 2021 Toyota Highlander Limited and they have ALWAYS taken exceptional care of my family and me. courteous and on time. I bought my 2021 Toyota Highlander Limited and they have ALWAYS taken exceptional care of my family and me. More

Great fast service a little pricey but I’m glad I wasn’t there all day like last time there all day like last time More

I always get great customer service. Thanks Mr Coy and Gabby😀 I got fast reliable fix for my vehicle maintenance Thanks Mr Coy and Gabby😀 I got fast reliable fix for my vehicle maintenance More